Residential Program Manager

Job Description

Job Description

Group Home Manager – Residential Services | Full-Time | Ocean County, NJ

Compensation: Annual salary of $61,713.60

Schedule: Full-time position with a flexible schedule to meet program needs, including evening and weekend availability as required. Participation in an on-call rotation (approximately one week per month) is required, with a stipend provided for any call-in coverage.

At The Arc of Ocean County, we are committed to ensuring individuals have the opportunity to live with dignity, independence, and full participation in their communities.

As a Residential Group Home Manager, you will be responsible for overseeing the day-to-day operations of a residential program, maintaining a safe and supportive environment, and ensuring high-quality services for the individuals we serve. In this role, you will also guide, support, and develop the staff team that helps carry out this mission.

This position is a hands-on leadership opportunity where accountability, professionalism, and compassion work together to maintain a respectful and person-centered home environment.

Our Mission

The Mission of The Arc, Ocean County Chapter, Inc. is to advocate, provide opportunities and supports necessary for all individuals with intellectual and developmental disabilities to be accepted and valued as citizens of the communities in which they choose to live, learn, work and play.

As a Group Home Manager, you play a vital role in bringing this mission to life each and every day.

What You’ll Do

You will be responsible for planning, supervising, managing, and directing the overall operation of the group home, including:

• Interview, train, supervise, and evaluate residential staff and Assistant Managers
• Ensure all team members remain current with required trainings and employment requirements
• Review and approve staff timecards on a regular basis (minimum twice weekly)
• Develop and maintain staffing schedules at least two weeks in advance
• Coordinate coverage, assignments, and daily staff responsibilities
• Provide ongoing support to staff while promoting a collaborative and professional work environment
• Participate in the agency’s on-call rotation as scheduled

• Support the development of life skills that promote independence and personal growth
• Facilitate opportunities for recreation, socialization, and community participation
• Develop, implement, and monitor Individual Service Plans (ISPs) and Individual Habilitation Plans (IHPs)
• Track and document progress toward individual goals and behavior support objectives
• Ensure access to necessary medical, dental, psychological, pharmaceutical, and behavioral services
• Encourage and support individuals in advocating for their own needs and preferences

• Maintain a safe, secure, and supportive home environment at all times
• Ensure accurate documentation and recordkeeping in compliance with applicable regulations, including:

• Division of Developmental Disabilities (DDD)
• Department of Human Services (DHS)
• Department of Children and Families (DCF)
• Other state/federal regulatory bodies
• Complete timely and thorough incident reporting
• Cooperate fully with audits, inspections, and regulatory reviews

• Oversee program-related expenditures, including budgeting and financial monitoring
• Identify and coordinate alternative funding or support resources when appropriate
• Maintain inventory of supplies and ensure household and program needs are met
• Protect confidentiality and uphold the rights of all individuals served

• Maintain effective communication with staff, families, guardians, caseworkers, healthcare providers, and external agencies
• Demonstrate sound judgment, strong problem-solving abilities, and professional conduct
• Uphold and model the mission, values, and standards of the agency in all aspects of daily operations

At The Arc of Ocean County, our leadership team is backed by strong benefits, continuous training, and clear opportunities for advancement within a mission-focused organization.

• Opportunities to strengthen and expand leadership capabilities
• Ongoing training in areas such as compliance, crisis response, and residential program operations
• Career advancement pathways within Residential Services

If you’re seeking a leadership role where your work directly supports individuals and strengthens a dedicated team, we encourage you to apply.
Join The Arc of Ocean County today, where each day offers the opportunity to make a difference while building your career.

Requirements

What We’re Looking For:

• High School Diploma or GED
• Valid NJ Driver’s License with no more than 5 points
• Minimum of 2 years of experience supporting individuals with developmental disabilities
• At least 1 year of supervisory or leadership experience
• Previous experience working in a group home setting
• Ability to meet the physical requirements of the role (lifting, assisting, mobility support)
• Flexibility to adjust hours based on program needs (evenings/weekends as required)

Benefits

Comprehensive Benefits

• Medical, Dental, and Vision Coverage with low deductible & $0 copay options
• Flexible Spending Account (FSA)
• 401(k) with agency matching
• Paid Time Off, Holiday Pay, and Paid On-the-Job Training
• Tuition Reimbursement for continued education
• Referral Bonus Program
• Supplemental benefits available