Senior Regional Sales Manager

Job Description

Job Description

Alro Products

Regional Sales Manager

About the Company: ALRO Products International is a third- and fourth-generation, family-owned plumbing supply importer and distributor that has proudly operated since 1935. Over the past five years, the company has delivered significant year-over-year growth, outpacing industry trends and weathering challenging market conditions. That trajectory has created the opportunity for a key leader to step in at a pivotal moment: someone who can not only take full ownership of their function but also play an influential role in shaping the direction of the entire business as it continues on an aggressive path of expansion.

With two warehouses serving the Tri-State area, ALRO imports plumbing products from all over the world and distributes them to a loyal customer base that relies on its hallmark reputation for quality, reliability, and deep product expertise. The company’s specialized approach to global sourcing and distribution has distinguished it in the market, making ALRO a place where the right leader can step into a proven platform and make an outsized impact.

The Opportunity: ALRO Products International has historically managed sales through a blend of inside and outside sales team members. With growth ahead, the company is ready to elevate its sales execution and implement strategic account management systems that scale revenue. Reporting directly to ownership, the Regional Sales Manager will be a hands-on sales professional who drives revenue growth, builds strategic client relationships, and contributes to shaping company culture.

Key Responsibilities:

Business Development & Sales

• Develop and execute strategic sales initiatives to generate qualified leads and manage pipeline growth through outbound prospecting and relationship cultivation with key decision makers at target accounts

• Lead complex sales cycles with enterprise and mid-market clients, leveraging consultative selling techniques to identify business needs and deliver customized solutions

• Maintain accountability for revenue targets and sales performance metrics while modeling excellence in execution and customer engagement

Order Processing & Data Management

• Own order intake, entry, and processing for assigned accounts with meticulous attention to accuracy and compliance with established procedures

• Maintain comprehensive and organized customer data, ensuring all client information, transaction history, and account details are current and properly documented

• Track and process customer claims efficiently while maintaining detailed records; identify and escalate issues requiring resolution to appropriate departments

Client & Account Management

• Build and nurture long-term partnerships with qualified decision makers at prospect and existing client organizations, serving as trusted advisor on solutions and services

• Serve as primary point of contact for assigned accounts, managing inquiries, resolving customer service issues, and ensuring exceptional satisfaction that drives retention and upsells

• Identify opportunities for process improvements and best practices that enhance customer experience and operational efficiency

Cross-Functional Collaboration & Strategic Support

• Partner with internal teams to ensure seamless order fulfillment and issue resolution; communicate customer needs and provide feedback to improve service delivery

• Represent the organization professionally in the field while maintaining office responsibilities; balance territory management with ad-hoc strategic initiatives

• Contribute to team success through collaboration, knowledge sharing, and support of company objectives in a fast-paced, dynamic environment

Required Qualifications & Attributes

Professional Competencies

• Proven track record of exceeding sales targets with strong business acumen, consultative selling capabilities, and strategic account management

• Exceptional communication and interpersonal skills with ability to build credibility and influence with decision makers across various organizational levels

• Advanced organizational, multitasking, and time management abilities with capacity to prioritize competing demands and manage complex sales pipelines

Core Attributes

• Self-directed, proactive professional with strong work ethic, reliability, and commitment to continuous improvement

• Detail-oriented and process-focused with meticulous accuracy in data entry and documentation; sound judgment and decision-making ability

• Goal-oriented achiever who thrives in fast-paced, competitive environments while maintaining composure and focus

• Outstanding interpersonal skills with genuine passion for delivering exceptional customer service and driving sales success