Universal Banker

About Ameris Bank Ameris Bank is a purpose‑driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Customers can grow their businesses, buy homes, or feel confident in their retirement plans with our partners. We serve customers in our locations across the Southeast, Mid‑Atlantic, and nationwide through an extensive digital offering and mobile app. Key Responsibilities Ensure financial growth of the banking center through establishing, expanding, and retaining high‑value consumer and business client relationships. Proactively communicate with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty, and solicit customer feedback to improve bank performance. Apply need‑based sales techniques and conduct customer financial profiles to attract, expand, and retain client relationships by identifying products and services. Maintain a working knowledge of banking products and promotions. Open new accounts and serve existing accounts. Accountable for achievement of defined sales and service goals. Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client’s experience. Work to understand the root causes of customer service issues. Identify and implement resolutions for service issues involving supervisors on more complex issues. Conduct onboarding activities for new clients. Provide backup support to other branches and employees as needed. Work on the teller line when needed, including operating the teller drawer and performing advanced, specialized teller functions, researching cash discrepancies, and handling complex customer transactions. Perform accurate transactions, balance each day, and verify cash totals. Scan daily proof work to the remote capture machine. Provide assistance and training to other colleagues and serve as a mentor. Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty. Required Knowledge, Skills & Competencies Highly motivated team‑player with ability to develop and maintain collaborative relationships. Strong written and verbal communication skills. Intermediate PC proficiency. Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience 1 or more years of customer service experience required. Cash handling or sales experience preferred. Academic Requirements High school diploma or GED required. Bachelor’s degree in business or related field preferred. Benefits Medical, Dental and Vision Insurance – Ameris Bank absorbs a major portion of the cost of healthcare; eligibility begins the first of the month following 30 days of employment. Life Insurance provided at no additional cost to employees. Accidental Death & Dismemberment Coverage. Long‑Term Disability Coverage. Paid Sick and Vacation Leave. 11 Holidays. Volunteer/Service Day. Employee Stock Purchase Plan. 401(k) Retirement Plan – Ameris Bank matches 50% of your first 8% of contributions to the plan. Flexible Spending Accounts, Health Savings Account, Health Reimbursement Arrangement. Supplemental Life & Other Insurance Plans, Identity Theft Protection, Pet Insurance, Legal Insurance, Employee Assistance Program, Employee Advocacy Program. Tickets at Work (Entertainment discounts), AT&T Employee Discount, Wellness Discounts, Employee Referral Incentive, Education Assistance. Employee Resource Groups. Banking Advantages: Free Interest Checking, Free Safe Deposit Box, Free Money Orders, Travelers’ Checks and Cashier Checks, Discount on Mortgage Origination Fee, Free Online Banking and Unlimited Online Bill Payment, Employee Banking Perks. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr