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Field Service Technician

Exaways Corporation

Field Service Technician


#1. 2 years Commercial Dock & Door Technician experience


#2. Loading Dock experience


#3. Ability to pass a DOT Physical and Drug Screen

Responsibilities of the Field Service Technician:

  • The Commercial Dock & Door Service Professional will be responsible for inspecting, servicing, troubleshooting, installing, and repairing various industrial equipment.
  • Perform routine preventative maintenance.
  • Troubleshoot industrial equipment, mechanisms, mechanical systems and electrical circuits.
  • Perform service, maintenance, repair and installation on: Commercial doors; Loading docks; and general warehouse equipment.
  • Provide information and recommend services to the sales team.
  • Manage work orders (paper and digital) for each job in a timely manner.
  • Perform hazard assessments and maintain a high standard of safe work practices and quality control.
  • Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris.
  • Completes all necessary company training in a timely manner.
  • Other duties as assigned by supervisor.
Requirements of the Field Service Technician:
  • Experience with repair and maintenance of: Warehouse and commercial doors; Loading docks; Dock-leveler's; and other related warehouse and industrial equipment.
  • Experience in welding, steel fabrication and electrical.
  • Experience in Mechanical, Commercial, and Industrial Maintenance.
  • Experience with Hydraulics and Pneumatics is preferred but not required.
  • Ability to thrive in a fast paced, technology driven, service environment.
  • Follows all safety procedures in performing work, as well as company policies.
  • Able to work without supervision. Occasionally, will work in a team environment.
  • Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
  • Complete service reports, timecards and parts ordering.
  • Strong communication, problem solving, and analytical skills.
  • Technical school training and OEM certification a plus. Examples of training would include: AAADM; Rytec; Entrematic; etc.
  • Must have schedule flexibility, as services may be performed during evenings, weekends or holidays.
  • Ability to work overtime.
  • High School Diploma or GED is required.
  • Must have a valid state issued Driver's License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
  • Must be able to pass a standard Department of Transportation (DOT) physical.
  • The selected candidate will be required to pass a criminal history background check.
Other Key Requirements:
  • 100% in office
  • No sponsorships or visa holders. No Corp-to-Corp.
Benefits of the Field Service Technician:
  • Ability to earn 5-10 hours overtime per week.
  • Very attractive healthcare and other benefits with low out of pocket costs.
  • Incentive pay for growing revenues at a customer.
  • 401k with attractive match.
  • Drive home truck, boot allowance, windshield time comp.
  • Many growth opportunities with a rapidly growing national company.
Vacancy posted 17 hours ago
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