Field Service Technician

Field Service Technician


#1. 2 years Commercial Dock & Door Technician experience


#2. Loading Dock experience


#3. Ability to pass a DOT Physical and Drug Screen

Responsibilities of the Field Service Technician:

• The Commercial Dock & Door Service Professional will be responsible for inspecting, servicing, troubleshooting, installing, and repairing various industrial equipment.
• Perform routine preventative maintenance.
• Troubleshoot industrial equipment, mechanisms, mechanical systems and electrical circuits.
• Perform service, maintenance, repair and installation on: Commercial doors; Loading docks; and general warehouse equipment.
• Provide information and recommend services to the sales team.
• Manage work orders (paper and digital) for each job in a timely manner.
• Perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris.
• Completes all necessary company training in a timely manner.
• Other duties as assigned by supervisor.

Requirements of the Field Service Technician:

• Experience with repair and maintenance of: Warehouse and commercial doors; Loading docks; Dock-leveler's; and other related warehouse and industrial equipment.
• Experience in welding, steel fabrication and electrical.
• Experience in Mechanical, Commercial, and Industrial Maintenance.
• Experience with Hydraulics and Pneumatics is preferred but not required.
• Ability to thrive in a fast paced, technology driven, service environment.
• Follows all safety procedures in performing work, as well as company policies.
• Able to work without supervision. Occasionally, will work in a team environment.
• Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
• Complete service reports, timecards and parts ordering.
• Strong communication, problem solving, and analytical skills.
• Technical school training and OEM certification a plus. Examples of training would include: AAADM; Rytec; Entrematic; etc.
• Must have schedule flexibility, as services may be performed during evenings, weekends or holidays.
• Ability to work overtime.
• High School Diploma or GED is required.
• Must have a valid state issued Driver's License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
• Must be able to pass a standard Department of Transportation (DOT) physical.
• The selected candidate will be required to pass a criminal history background check.

Other Key Requirements:

• 100% in office
• No sponsorships or visa holders. No Corp-to-Corp.

Benefits of the Field Service Technician:

• Ability to earn 5-10 hours overtime per week.
• Very attractive healthcare and other benefits with low out of pocket costs.
• Incentive pay for growing revenues at a customer.
• 401k with attractive match.
• Drive home truck, boot allowance, windshield time comp.
• Many growth opportunities with a rapidly growing national company.