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AI Solutions Product Lead — Customer Operations

MWI Buying Group

Cencora is seeking a Technical Product Manager specializing in AI solutions to own the generative AI and automation portfolio for Customer Operations. You will lead a dedicated engineering team, drive a roadmap for AI-powered self-service, agent-assisted support, and automated resolution workflows. You will define prompts, guardrails, and evaluation frameworks, ensuring responsible AI in a regulated healthcare environment while collaborating with legal, privacy, and security stakeholders. #J-18808-Ljbffr MWI Buying Group

Vacancy posted 4 days ago
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