Technical Support Specialist
Full-time
CDW
Technical Analyst / Level 2
Full Time / CDW W2 Employee
CDW has an excellent opportunity for a Technical Support Analyst in Chicago, IL! In this role, you will support a multi-location organization with high-level end user support challenges. Serving as a Level 2 Support Analyst, you will be responsible for solving user challenges that are escalated from the Help Desk team.
Required expertise includes:
- 3 years of Technical Support / Help Desk / Desktop Support
- 2+ years of O365 Support – advanced knowledge, including basic administration experience
- Active Directory – including complex user set-up experience
- Experience supporting mobile devices
Desired experience:
- VPN experience, ideally Palo Alto Global Protect
- ServiceNow experience for both incidents and requests
- Intune for EndPoint Management
- Teams / Zoom collaboration audio / video conferencing support
About the role:
Location: Chicago, IL (Northern Suburb)
Type of opportunity: W2 employment with CDW
Benefits: Complete suite of CDW benefits
Compensation: Flexible based on experience, plus excellent benefits
Send your resume to View email address on click.appcast.io for a conversation and more information about this engagement.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Chicago, IL vacancy
- ...Position Overview We are seeking a proactive and detail-oriented Tier 1 Technical Support Specialist to join our team in support of Super File’s upcoming product market launch. In this role, you will be the first point of contact for users, driving customers onboard...SuggestedFull timeRemote work
Movate
Chicago, IL1 day ago $52.97k - $68k
...Department: IT Technology Support Svcs Salary/Grade: NEX/15 Target hiring range for this position will be between $ 52,970-68,... ...requests/issues/problems are reported. Diagnoses and resolves technical issues, questions, and inquiries utilizing hardware and software...SuggestedWork at officeRemote work- IMBOX Protection is seeking a Technical Sales Specialist to support their rapid growth in the US. Founded in Denmark in 2011, IMBOX is redefining footwear protection through the world’s only in‑store footwear protection solution. With over 200 million treatments performed...SuggestedWork experience placementLocal areaRemote workFlexible hours
$103k - $147k
Selling Investment Solutions Group's product is easy once you believe in it; the harder part of this Technical Support Specialist job is scaling what already works. The pitch is honest - $103,000 - $147,000, real ownership of sales marketing outcomes, and an Investment...SuggestedFlexible hours$75k - $85k
...development of our people through challenging work assignments and exposure to diverse businesses. Job Description The Technical Support Specialist serves as the face of Technology Services, providing first-line deskside and remote support to Brookfield end users. This...SuggestedTemporary workWork at officeLocal areaRemote work- ...launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service and support. We are designed to bring value, lead technology innovation, and provide Motorola Solutions a competitive advantage on revenue,...Summer workInternshipRelocationFlexible hours
Motorola Solutions
Chicago, IL2 days ago $89k - $148.1k
...and Quality FrameworksCollaborate with data engineering teams to develop reusable testing assets and automated validation processes.Support implementation of automated testing frameworks for data validation, reconciliation, regression testing, and quality monitoring....Work experience placementWork at officeLocal areaRemote workKemper Corporation
Chicago, IL4 days ago$70.5k - $100.3k
...we empower the world to work out, creating healthier lives together. Life Fitness / Hammer Strength is looking for a Technical Product Support Specialist to join our Global Technical Product Support team. In this role, your work will directly contribute to making our...Temporary workWork at officeLocal areaWorldwideLife Fitness
Chicago, IL2 days ago- ...Wellness resources We are seeking a skilled and customer-focused IT Support Specialist to join our team in Chicago, IL. In this role, you will provide both remote and onsite technical support for software and hardware issues of low to medium complexity. You will...Remote work
LevCo Technologies
Chicago, IL3 days ago - ...partnered with a leading financial services firm to identify an IT Support Operations Associate to join their Chicago-based technology... ...paced, high-touch environments. The ideal candidate brings strong technical expertise and the professionalism required to support...Full time
JCW Group
Chicago, IL1 day ago - ...I'm currently seeking an experienced IT Support Specialist to join a professional services firm and serve as the primary IT resource for... ...Manage IT support tickets and ensure timely resolution of technical issues. Maintain IT documentation and support firm-wide technology...Full timeWork at office
Mission Staffing
Chicago, IL16 hours ago $80.3k - $110k
...position is responsible for the management, coordination, and support of IT systems within academic research areas of the... ...core and center facilities - and their devices. The Senior Technical Support Specialist, Research ensures research-related IT systems and services...For contractorsWork at office- Keeper Security, Inc. is hiring a Technical Consumer Support Specialist to assist consumer customers remotely across the US. This role responds to calls, chats, and emails, ensuring clear product information and a high level of service. The position supports a 100% remote...Remote jobShift work
- ...Project description Seeking a highly skilled and detail-oriented Technical Business Analyst to join our team. As the Technical Business... ...requirements and conduct user acceptance testing. Provide ongoing support and clarification to development teams during the...
Luxoft
Chicago, IL1 day ago - ...Technical Business Analyst The Technical Business Analyst supports Utility Energy Efficiency programs. This role is responsible for turning program data into accurate client deliverables, management of information, controlled transactions, dashboards, and repeatable...
The JPI Group
Chicago, IL1 day ago - ...Workday Business Analyst (Data Mapping Specialist) Duration : 6 months Location: Chicago... ...and Financials . Tenant Validation Support: Work closely with Workday integration... ...Workday Foundation Data Model (FDM). Technical Requirements & Tools Excel Power User...Full timeLocal area
Forbes Technical Consulting
Chicago, IL1 day ago - ...determine project scope and vision.• Conduct data analysis to support business decision making and business process improvement.• Develop... ...(CCBA) or Agile Analysis Certification (AAC) is preferred.Technical/Functional Skills:· Data Analysis· IT Infrastructure· Software...Full timeContract workWork experience placement
Ryan Specialty Group
Chicago, IL16 hours ago - ...EPS & AMT)Client is seeking a senior-level Business Analyst to support two key HR technology initiatives: the Employee Performance System... ...the primary focus of this role.The ideal candidate is a highly technical Business Analyst with a proven ability to elicit, document, and...
Apex Systems
Chicago, IL2 days ago - Company DescriptionUSM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality...Worldwide
USM Systems
Chicago, IL2 days ago $90k
...Vendor Management.Responsibilities:- Measure and improve productivity, efficiency, and end-user experience across business processes supported by software applications.- Serve as the internal expert for assigned applications and establish business process standards.-...Work at officeLocal areaRemote workCyberCoders
Chicago, IL2 days ago- ...Description Gather and document business needs to create clear technical requirements for Technology projects. Work with business... ...future workflows to identify process needs and system impacts. Support project planning by tracking requirements, decisions, and...Permanent employmentLocal area
- ...applications, and internal systems. \n \n They are looking for a Technical Business Systems Analyst II who can bridge the gap between... ...needs into functional and technical requirements. \n Support and enhance enterprise applications, including Microsoft technologies...Full timeWork at officeLocal areaRemote work
MMD Services
Chicago, IL7 days ago - ...domain is mandatory. ~ Translate business requirements into technical user stories, epics, process flows, and acceptance criteria.... ...indexing, relevance/ranking, and system integrations. ~ Experience supporting search provider migrations, including platform migration, data...
$86.4k - $129.6k
...come into the customer care center. The primary function is to support Field Service Engineers (FSRs). However, support is not limited... ...into the customer care center Support FSRs in analyzing site technical issues as part of the technical escalation process For most critical...Full timeTemporary workImmediate startRemote workFlexible hoursShift workSchneider Electric
Chicago, IL3 days ago- ...seeking an experienced SAP S/4HANA Record-to-Report (RTR) Analyst to support a large-scale, multi-year global SAP transformation initiative.... ...resolution. Collaborate with business stakeholders, technical teams, and implementation partners to identify process improvements...Full timeContract work
Bayforce
Chicago, IL3 days ago - IT Service Professionals NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable computer service and technology solutions for a variety of devices. Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked...Part timeImmediate start
$80 - $100 per hour
Our client is currently seeking a Business Systems Analyst with previous Contract Lifecycle Management (CLM) implementation experience This is a long term contract that is hybrid 3 days per week in Chicago This job will have the following responsibilities: Review...Long term contractContract work3 days per weekThe Judge Group
Chicago, IL2 days ago- ...preserve our planet. We are seeking a detail-oriented and technically skilled HRIS Analyst to join our Global HR team. In this role... ...effective use of our HR systems and workforce data. You will support the administration, reporting, analytics, and continuous improvement...Full timeWork at office
Sims Metal
Chicago, IL1 day ago - ...preserve our planet. Sims is looking for a highly analytical and technically skilled Global HRIS Senior Data Analyst to join our Global... ...-driven insights that enable informed business decisions and support our global HR strategy. Key Responsibilities HR...Full time
Sims Metal
Chicago, IL4 days ago - ...24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance... ...skills, including the ability to: Translate complex technical concepts into clear, concise, and audience appropriate messaging...Full timeTemporary workShift work
Atos
Chicago, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- technical support specialist Chicago, IL
- tech assistant Chicago, IL
- trade support analyst Chicago, IL
- senior technical analyst Chicago, IL
- mri tech aide Chicago, IL
- technical support representative Chicago, IL
- product support technician Chicago, IL
- user support analyst Chicago, IL
- infrastructure support analyst Chicago, IL
- service desk analyst Chicago, IL