Sales Associate eCommerce - AutoNation Toyota Gulf Freeway

Overview The e-Commerce Sales Associate interacts with hundreds of customers – online, by phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed. Why You’ll Love Working Here Competitive benefits Career paths into finance, management, and beyond A culture built on trust, transparency, and teamwork What We’re Looking For Strong communication and interpersonal skills A desire to help people and exceed expectations Sales or customer service experience preferred Apply now and start building a career with purpose and potential. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. Responsibilities Assist customers online, over the phone and in person to guide their vehicle purchase in a no-haggle environment. Respond to leads promptly, provide information, answer questions and help guide customers from initial contact to in-store experience. Deliver exceptional customer service and support throughout the ownership journey, including post-purchase follow-up to ensure satisfaction and loyalty, and assist with transitioning customers to the Service department as needed. Requirements High school diploma or equivalent Proven ability to provide an exceptional customer experience Drive to set and achieve targeted goals Prior sales experience, retail preferred Demonstrated communication, consultative, interpersonal and organizational skills The willingness to follow up with customers Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Benefits And Perks Competitive compensation and 401k matching Healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access discounts through YouDecide, a website with offers from top providers and retailers Participation in DRVPNK initiative to support cancer research and treatment AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. Through DRV PNK, we have raised millions for cancer-related causes, demonstrating our commitment to making a positive impact for our associates, customers, and communities. #J-18808-Ljbffr AutoNation