Team Leader

SpinXpress is a fast‑growing, state‑of‑the‑art laundry concept looking for a Team Leader ready to grow with us. We are on a mission to change the laundry industry by providing an ultra‑convenient experience in a modern, friendly, and safe environment. We are collaborating with passionate professionals to exceed expectations in all facets of our growing business. What We Offer Competitive base pay and bonus program Consistent yet flexible work schedules Casual work environment Integral part of the organization driving growth Responsibilities Develop and motivate the team to deliver exceptional customer experiences. Create a workplace culture aligned with SpinXpress goals and values. Recruit, interview, hire, and manage an appropriate number of team members. Coach, mentor, and develop team members, including overseeing new employee onboarding. Schedule staff effectively to meet and exceed day‑to‑day operations and maintain optimal customer service levels. Handle cash management and transactions accurately. Provide oversight and direction to all team members in accordance with SpinXpress policies and task list. Participate in and execute promotional programs. Provide a consistent quality product while keeping costs low. Address customer concerns, issues, and claims in a timely and satisfactory manner. Maintain a good visual presentation of retail products and sufficient inventory levels. Train employees in processing sales and upselling to customers. Maintain a safe environment inside and outside of the store by following proper security procedures. Empower employees to take responsibility and expect accountability with consistent feedback. Develop strategies that team members can use to better reach a project’s goal. Assign tasks to team members and validate completion. Determine project completion timeline and monitor progress to keep the project on track. Communicate clear instructions to team members. Qualifications Minimum of 2 years of leadership experience. On‑the‑job training. Excellent communication skills. Confident and skillful negotiating skills. Strong organizational skills to give the team direction. Knowledge and experience with inventory management. Constant drive to improve the experience of users and internal processes. Flexible schedule, willing to work holidays, weekends, evenings, and on‑call when necessary. History of achieving and consistently exceeding professional goals. Enjoy being in a dynamic job where no task is above or below you. Compensation: $16 Hourly #J-18808-Ljbffr WizeHire, Inc