Business Systems Analyst III - Oracle HCM Jacksonville, FL

DESCRIPTION As a Business Systems Analyst III , you will play a strategic role in bridging business needs with technology solutions, specifically within Oracle Fusion Cloud HCM . This position is ideal for a forward-thinking professional who thrives in dynamic environments and is passionate about driving long-term value through system optimization and user-centric design. You’ll lead efforts to analyze, document, and improve business processes, configure and support HCM modules, and collaborate with cross-functional teams to deliver scalable solutions. Your work will directly impact how our organization recruits, manages, and supports its workforce, making this a high-impact role with long-term growth potential. This role offers the opportunity to shape the future of our HCM platform by influencing system enhancements, guiding integration strategies, and ensuring successful adoption of new features. You’ll be a key partner to both business stakeholders and IT, helping to translate operational needs into actionable technical solutions that support our evolving workforce strategy. RESPONSIBILITIES Maintain and enhance Oracle HCM configuration workbooks to ensure accuracy and alignment with business needs. Lead functional setup and configuration of Oracle Fusion Cloud HCM modules, with a focus on Core HR, Recruiting, and Compensation. Configure, monitor, and troubleshoot HCM workflows, triggered notifications, and Journeys to support seamless user experiences. Implement and support UI enhancements (Redwood design) as released by Oracle within the HCM suite. Provide Tier 2/3 support for HCM end users via ServiceNow, resolving complex issues and ensuring user satisfaction. Manage and support integrations between Oracle HCM and third-party systems, particularly in Recruiting; liaise with external vendors as needed. Develop and maintain business process documentation, including process maps and functional workflows. Review Oracle quarterly release notes and communicate relevant updates to stakeholders; collaborate with functional teams to evaluate and implement new features. Assist in defining and executing test scripts for release validation; document results and troubleshoot issues. Partner with business users to create and validate data reports; support data integrity and reconciliation efforts. Collaborate with process and data owners to identify system improvements and resolve operational challenges. Possess working knowledge of general payroll integrations and their impact on HCM processes. QUALIFICATIONS Minimum Education & Work Experience Requirements: Bachelors in Computer Engineering, Computer Science, Business administration or a related field. A minimum of Seven (7) years or more in an information technology role A Minimum of Five (5) years or more hands-on experience with Oracle Fusion Cloud HCM. Knowledge, Skill and Ability Requirements: Strong expertise in configuring Core HR, Recruiting, and Compensation modules within Oracle Fusion Cloud HCM. Proven ability to manage and audit user and data security configurations. Redwood design experience and Oracle Visual Builder is a plus. Skilled in implementing and maintaining HCM Journeys and BPM workflows as used in HCM. Proficient in using Fast Formulas for validations, calculations, and rule definitions. Experience configuring and managing flex fields. Familiar with Payroll systems and integration points. Hands-on experience with OTBI. HCM Extracts, and BI Publisher; SQL skills are advantageous. Understanding of bulk data operations in Oracle Cloud (i.e. HDL, etc.) Exposure to technologies such as OIC, SFTP, Fusion ERP modulesis desirable. Strong analytical and problem-solving abilities. Willingness to learn and adapt to new technologies. Excellent interpersonal, verbal, and written communication skills. Ability to work both independently and collaboratively in a fast-paced environment. Demonstrated discretion when handling confidential information and working with diverse populations. ABOUT US Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Position Type: Full time Business Unit: Corporate Salary Range: $73,000.00 - $95,000.00 Company: Acosta Services, Inc Req ID: 20922 Employer Description: ACOSTA_GRP_EMP_DESC #J-18808-Ljbffr