RETAIL CLERK

Job Description

Job Description

Goodwill of Erie, Huron, Ottawa and Sandusky – Retail Clerk Our Mission

More than a thrift store! At Sandusky Goodwill Industries, we are empowering lives through employment pathways that foster independence & personal growth to build strong community. Sandusky Goodwill Industries is a mission-driven organization that provides job training and employment opportunities for people with disabilities and other barriers to employment. 

Looking for more than just a job?

Join Sandusky Goodwill and be part of a team where every sale supports job training, education, and community impact. As the Retail Clerk you will be responsible for daily tasks assigned by the Retail Store Manager and Assistant Retail Store Manager. The Retail Clerk’s primary responsibility is customer service. As directed by the store managers, he/she will run the cash registers and POS systems to check out customers in a timely, friendly manner and will assist with stocking, rotating and pulling merchandise on the sales floor.

Essential functions:

• Responsible for general operation of the store cash register/POS system, including ringing up purchases, collecting money, making change and applying discounts.
• Count cash drawers at opening and closing to ensure money is accounted for; ensure check stands are kept clean and well organized, with supplies and equipment.
• Maintain records of store operations; complete all reports and information requested by management in a timely fashion, with a high degree of accuracy.
• Answer phones professionally and present positive public image for the organization.
• Promote sales of selected items and special sale merchandise; assist customers in locating and selecting merchandise and providing general assistance.
• Assist customers in loading large, purchased items.
• Secure facility, donations, and store merchandise by implementing loss prevention and store security measures. 
• Sort, pull, display and arrange merchandise as instructed by store managers.
• Adhere to all company personnel policies and procedures; assist all clerks and store personnel in understanding and following policies and procedures.
• Promote positive teamwork among co-workers.
• Maintain regular and reliable attendance and punctuality.
• Attend safety training and follow all safety procedures and protocols to always ensure a safe and supervised work environment for all employees.
• Responsible for other duties as may be assigned.

Ideal Candidate Profile

• High School diploma or GED preferred.
• Retail experience preferred but not require

EOE: M/F/VETS/DISABLED

What we are looking for

• Strong written, verbal and interpersonal communication skills.
• Demonstrate ability to lead staff; to work with a diverse public.
• Knowledge of retail operations, sales, community and customers relations.
• Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email.
• Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently.

• Competitive hourly pay
• Employee discount
• Tuition reimbursement
• Professional development assistance
• Paid Holidays
• Generous paid time off after 90-days of employment
• Medical, dental, vision insurance
• Referral Program
• Retirement Plan

Join us!

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