Front Desk Coordinator

Job Description

Job Description

Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Front Desk Coordinator to work at a leading provider of litigation support services in Fort Lauderdale, FL. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Salary/Pay Rate/Compensation: $22.00/hourShift:

Monday - Friday, 8:30 am - 5:30 pm
***This position is temporary until Mid October***

Why you should apply to be Front Desk Coordinator

• Competitive pay rate with consistent weekday hours.
• Opportunity to work with a respected leader in the legal support services industry.
• Professional and supportive team culture focused on client service and ongoing improvement.
• Gain valuable experience in a fast-paced, client-focused environment.

What’s a typical day as a Front Desk Coordinator you'll be:

• Serving as the primary point of contact for clients, providing assistance via phone and email.
• Investigating and researching client issues to ensure timely and accurate resolution.
• Setting up new client accounts through the company portal and guiding clients on portal features.
• Completing front-end processing for settled cases and performing transcript/video status checks.
• Handling client inquiries about price quotes and collaborating with other departments to resolve issues.
• Maintaining knowledge of legal services offered and ensuring service level agreements are met or exceeded.
• Suggesting workflow improvements and performing additional duties as assigned by leadership.

This job might be an outstanding fit if you:

• Have a high school diploma or equivalent (Associate degree preferred).
• Bring 3+ years of experience in customer service or client solutions.
• Possess professional email and phone etiquette, with strong communication and problem-solving skills.
• Have prior administrative or office experience (preferred, not required).
• Demonstrate strong attention to detail, active listening, and a client-focused approach.
• Are cheerful, reliable, adaptable, and thrive in a fast-paced environment.

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Front Desk Coordinator Today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.