Patient Access Representative - Urgent Care

Patient Access Representative – Urgent Care Team Position Purpose As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks. Hours/Shift Full Time/Days 7:00 am - 7:00 pm. This is a 12 hr work schedule for 3 days a week. Shifts may include holidays and weekends. Enjoy extra pay for weekend hours! Benefits Health and Well-Being Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability Generous Paid Leave Accruals and PTO Cash Out Opportunities 403b Retirement Plan with Employer Contributions Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program Employee Identity Theft Protection On-site daycare exclusive to our employees’ children of all ages On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts Career Growth and Development Tuition Reimbursement/Scholarships for full-time employees As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program So much more! Key Responsibilities Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines. Qualifications Education: High school diploma or equivalent Certification: BLS through American Heart Association or American Red Cross License: AZ DPS Level 1 Fingerprint Clearance Card Experience: 1+ years' experience working in a customer service and/or office setting Work Requirements Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine exposure to bloodborne pathogens. #J-18808-Ljbffr