Room Attendant

Housekeeping Room Attendant

At Fairmont Century Plaza, you will have the opportunity to be a part of an iconic team while creating lasting memories for our guests. Apply today for the Room Attendant position to be a part of an exciting team!

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Preparation and organization of carts with linens, general supplies and guest supplies essential to the cleaning and servicing of the guest rooms.
• Clean all assigned guestrooms including: dusting, trash collection, making beds, soiled linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, cleaning upholstery, bathroom cleaning (including shower drains), inside window cleaning, maintaining appearance of balconies, cleaning small appliances (iron, scale, mini-refrigerator, coffee machine, etc.) and replenish rooms with supplies
• Removal of consumed amenities and/or dirty tableware from balcony and/or guest room
• Sign in and out master keys, radios/mobile electronics daily
• Be familiar with department's technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
• Maintain proper condition and usage of cleaning tools/supplies, cart, linens and terry
• Update and record all cleaned rooms in a timely manner
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow all departmental policies and procedures and service standards
• Report necessary maintenance items
• Adhere to local and externally relevant health and safety laws and policies
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• Ability to follow instruction, work with others and work independently
• Ability to communicate fluently with our guests
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Previous Customer Service experience an asset
• Previous Cleaning or janitorial experience an asset
• Strong interpersonal and problem solving abilities
• Integrity and works well when Supervisors are not present
• Ability to manage own time efficiently
• Ability to safely handle heavy equipment and machinery
• Able to work safely with a variety of cleaning supplies
• Able to use basic cleaning equipment
• Familiarity with Safety Data Sheets (SDS)
• Highly responsible and reliable
• Ability to perform physically demanding cleaning tasks (making bed, cleaning bathtub, vacuuming, dusting, pushing heavy cart, cleaning upholstery, etc.)
• Other duties as assigned

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $27.00 to $33.75 per hour, in accordance with the Local 11 contract progression.
• Schedule based on Seniority and Business Needs

Your team and working environment:

The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.