Senior Customer Operations Manager
Uline Shipping Supplies
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
- ...Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our...SeniorWork at officeLocal area
Uline, Inc.
Benet Lake, WI20 hours ago - ...driven, positive leader who thrives on helping small business owners achieve their goals, we want to talk to you. As a Client Advisory Manager , you\'ll play a crucial role in managing client relationships, leading tax compliance efforts, and driving business development-...Suggested
$18.15 - $19.96 per hour
...automotive parts retailer in Antioch, IL is seeking a Commercial Parts Pro. This full-time role involves maintaining customer relationships, managing team members, and ensuring timely delivery of parts. Strong automotive knowledge, sales experience, and the ability to...SeniorHourly payFull time- ...Senior CAD DesignerWe are seeking an experienced Senior CAD Designer specializing in commercial construction to join our dynamic team... ...creating detailed technical drawings, collaborating with project managers, and ensuring designs meet industry standards and client...Senior
Charlie Mike Recruiting
Antioch, IL2 days ago - ...and underwriting platforms. You will analyze data, validate fixes, and ensure regulatory & data security compliance. The role requires collaboration with stakeholders, strong SQL/data analysis, and participation in releases and change management. #J-18808-Ljbffr GenpactSenior
- Kaizen CPAs + Advisors in Antioch, IL seeks a Client Advisory Manager to lead client relationships, oversee tax compliance, and drive growth. You will work closely with clients and internal teams to deliver top-notch service, stay current on tax laws, and mentor staff to...
$20 - $23 per hour
...Responsibilities: Reception Desk Operations: Greet patients and visitors warmly,... ...check-outs efficiently. Phone Line Management: Answer and direct phone calls promptly... ...Patient Support: Provide exceptional customer service to patients, addressing their needs...Hourly payFull timePart timeWork at officeImmediate startMind+ Neurology
Kansasville, WI9 hours ago- ...Senior Corporate Recruiter Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 Are you a seasoned recruiter... ...quality active and passive candidates. Work with hiring managers and HR partners to align on talent needs and qualifications to...Senior
Uline, Inc.
Benet Lake, WI20 hours ago - ...Senior Supply Chain Financial Analyst Corporate Headquarters 12575 Uline Drive, Pleasant... ...recommendations that improve logistics operations and support exceptional service across... ...accurate and timely execution. Manage complex, cross-functional projects, driving...SeniorContract workWork experience placementWork at office
Uline, Inc.
Antioch, IL20 hours ago - ...looking for a highly motivated Sales Executive! The Senior Sales Executive will be responsible for driving... ...opportunities within the commercial HVAC sector.Manage and nurture existing client relationships to ensure customer satisfaction and retention.Collaborate with the...Senior
- Position OverviewWe are seeking a results-driven Senior Sales Executive to join our team, specializing... ...will be responsible for developing and managing client relationships, driving sales growth, and ensuring customer satisfaction throughout the sales process. This...Senior
- ...financial planning and accounting practices, reporting to the General Manager with support from the CFO. The role leads the accounting team,... ..., compliance with federal and state requirements, and supports senior leadership with KPI analysis and cost control initiatives. #J-...SeniorFull time
- ...developing new business, expanding strategic customer relationships and increasing market... ...Description The Sales & Business Development Manager is responsible for driving profitable... ...cross-functionally with engineering, operations, and leadership. Travel up to approximately...Base plus commissionFor contractors
Hardy Pro Air Inc
Antioch, IL1 day ago - ...Healthcare Services is seeking passionate Physical Therapists in Fox Lake, Illinois. This role emphasizes delivering personalized care to senior patients, collaborating with a dedicated team, and enjoying a supportive work environment. The ideal candidate will have a relevant...SeniorMonday to Friday
- Vantive seeks a Senior Manager, Market Intelligence to execute defined workstreams and translate competitive and market insights into action. You will collaborate with Commercial, Marketing, R&D, and Strategy teams to inform product strategy, demand planning, and revenue...Senior
- Lynch & Associates - Engineering Consultants, LLC in Wisconsin is seeking a highly motivated Construction Project Manager to join our multi-disciplinary team. The successful candidate will manage complex construction projects, lead field staff, and ensure adherence to drawings...Senior
- Under limited supervision, the Senior Designer collaborates with customers and sales representatives to create designs... ...completion by effectively managing existing resources and procuring external... ...production orders and/or division operation. Perform packaging and component...Senior
- Echo Lake Foods, a leading egg products manufacturer, seeks a detail-oriented Senior Accountant in Burlington, WI. The role supports accounting functions, financial analysis, compliance, and cross-functional collaboration within a manufacturing environment. You will maintain...Senior
- ...Services is hiring a Physical Therapist in Lake Villa, Illinois. Join a compassionate team dedicated to rehabilitative services for senior patients. Enjoy a Monday to Friday schedule, with benefits including health insurance, 401(k), paid time off, and CEU reimbursement...SeniorMonday to Friday
- Lynch & Associates - Engineering Consultants, LLC in Wisconsin seeks a highly motivated Project Manager to lead civil engineering and municipal projects. The role requires hands-on project leadership, client communication, and staff oversight across multiple offices. You...Senior
$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355... ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and...Hourly payLocal areaUline
Silver Lake, WI20 hours ago- Cal-Maine Foods, Inc. is looking for a detail-oriented Senior Accountant to support essential accounting functions in Burlington, Wisconsin. This role involves hands-on accounting responsibilities and financial analysis within a manufacturing environment. Candidates should...Senior
- ASTEC in Burlington, WI is seeking a Senior Generalist, Human Resources to lead site HR activities onsite at the RexCon facility. You... ...to ensure consistent policy application. You will partner with managers to engage employees, promote diversity, and maintain a positive...Senior
- ...Group in Fox Lake, IL, is seeking a Used Car Sales Manager to lead our growing pre-owned sales operation, develop a high-performing team, and drive results... ...coaching, CRM/DMS proficiency, and a commitment to customer satisfaction. Saturdays and events may be required....SeniorFlexible hours
- ...commercial construction projects in Burlington, Wisconsin. The role involves providing leadership, coordinating onsite activities, and managing specialty trade contractors to ensure quality construction. The ideal candidate will have a Construction Associate Degree or...SeniorFor contractorsAfternoon shift
- Astec is seeking a Senior Generalist, Human Resources at the RexCon facility in Burlington, WI. This onsite role leads a... ..., and a positive workplace, while handling day-to-day HR operations and coaching managers on performance and conduct. #J-18808-Ljbffr Page Mechanical...Senior
- Cal-Maine Foods, Inc. is hiring a Senior Financial Analyst based in Burlington, WI. The successful candidate will support financial planning, reporting, and business performance management by providing timely insights, maintaining strong financial controls, and assisting...Senior
- ...We are a well-established general contracting and construction management firm with a decades-long track record of delivering projects that... ...- we trust our PMs to own their projects, backed by strong senior leadership support Work alongside a collaborative team of experienced...SeniorFor subcontractorLocal area
Jobot
Burlington, WI2 days ago - ...journey today. Position Summary The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate... ...with the company's standards Provide excellent customer service while maintaining the highest standards for...Weekly payFull timeStart working todayWork at officeLocal areaFlexible hoursNight shiftWeekday work
RPM Living
Bristol, WI1 day ago - ...Lavelle Industries Inc. is searching for a Sr. Human Resources Manager to be on-site full-time at our Burlington, WI facility,... ...strategic business partner to leadership while managing day-to-day HR operations, including recruitment, employee relations, compensation and...SeniorFull timeLocal area
LAVELLE INDUSTRIES INC
Burlington, WIa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
- customer Salem, WI
- dental operations Salem, WI
- administrative & business operations Salem, WI
- customer support Salem, WI
- customer service Salem, WI
- customer relations Salem, WI
- customer service position Salem, WI
- client service professional Salem, WI
- client service Salem, WI
- customer service opportunity Salem, WI