Director of Utilities

Position Summary

The Director of Utilities is a senior management position administering the Utilities Enterprise programs. The position plans organizes and directs the operation maintenance administration and business functions of the Citys water wastewater reclaimed water and related utility systems. This position provides leadership to ensure safe reliable and cost-effective utility services; ensures regulatory compliance; supports responsible budget and rate management; oversees capital improvement planning and delivery; and promotes customer service excellence. Responsible for all aspects of O&M utilities planning and engineering fiscal strategies including grants and loans and administration of the Utilities Enterprise.

Essential Duties and Responsibilities

Directs and manages all utility operations (contractually for outsourced services or administratively for in-house utilities operations) including water treatment and distribution wastewater collection and treatment reclaimed water systems and utility maintenance.

Oversees compliance with federal state and local regulations including permits and reporting requirements (e.g. FDEP EPA SJRWMD); prepares reviews and submits required reports and documentation; and coordinates audits and reporting requirements for utility operations.

Supports development administration and monitoring of annual operating and capital budgets; tracks expenditures revenues and funding sources to ensure fiscal responsibility; and prepares financial reports forecasts and long-range financial plans.

Assistswithutilityratestudiesandratestructureanalysis;monitorsrevenuedatatosupportcapitalneeds and operational priorities.

Plans coordinates and oversees capital improvement projects including planning design construction inspectionandclose-out;supportsutilitymasterplanninginfrastructureinvestmentstrategiesandlong-range planning for system capacity infrastructure replacement and growth demands.

Maintains and analyzes operational and capacity data (e.g. facility capacity projected consumption and performance metrics) to identify cost-saving opportunities performance improvements and strategic capital and operational needs.

Administers utility administrative functions in coordination with Finance and Procurement including purchasing coordination accounts payable support and adherence to established policies and procedures.

Coordinates with Finance and Utility Billing/Customer Service staff to ensure timely and accurate utility billing; addresses customer inquiries and resolves escalated billing or service-related issues; and helps ensure overall service quality.

Manages and/or supports procurement contract administration and vendor management for utility-related projects and services; monitors performance to ensure contract compliance; and coordinates task orders and related financial processes.

Reviews engineering reports technical studies contracts and grant documents related to utilities; assists in grant writing and funding acquisition efforts.

Supervises managerial technical and administrative personnel including staff and consultants; evaluates performance and supports staff development; and collaborates with engineering operations and fiscal/administrative teams to deliver high-quality services with limited resources.

Coordinates with other City departments consultants developers regulatory agencies and the public; prepares reports and presentations for City leadership boards and councils as required; and supports public education efforts related to utility programs conservation and service changes.

Responds to operational emergencies and after-hours calls as needed and when authorized assumes the duties of the Utilities Director in their absence.

Knowledge Skills and Abilities

• Thoroughknowledgeof waterand wastewaterutilityoperationsandmanagement.
• Knowledgeofapplicablelawsregulationsandpermittingrequirementsforwaterwastewaterreclaimed water and related utility systems.
• Knowledgeofmunicipalbudgetingpublicfinanceprinciplesutilityratestructuresandfinancial reporting/forecasting.
• Workingknowledgeofprocurementprocessescontractadministrationandvendorperformance management.
• Familiaritywithutilitybillingprocesses/systemsandtheabilitytocoordinateeffectiveresolutionof customer billing and service issues.
• Abilitytomanagelargeinfrastructureprojectsandmultipleprioritiessimultaneously.
• Abilitytoanalyzecomplextechnicaloperationalandfinancialdataanddevelopeffectivesolutionsand recommendations.
• Strongleadershipcommunicationcustomer-serviceandorganizationalskills;abilitytowork collaboratively in a small cross-functional team environment.
• Proficiencywithbudget preparationcapitalplanninggrantsupportandcontractadministration.
• Skill in supervising mentoring and motivating staff.

Qualifications

Minimum QualificationsBachelors degree in engineering Business Administration Public Administration Finance Environmental Science or a related (7) years of progressively responsible experience in municipal or private utilities utility operations public works finance or public administration including at least three (3) years in a supervisory ormanagement experience supporting operating and capital budgeting financial analysis/reporting and contract administration in a public-sector or utility Florida drivers QualificationsMasters degree in a related Engineer (PE) license in the State of water and/or wastewater operator Management Certification (or similar credentials).Project Management Professional (PMP) working in a growing municipal utility in Microsoft Office and financial and/or utility billing Demands and Work EnvironmentWork is performed in offices field and plant be exposed to outdoor weather conditions construction sites and utility to respond to emergencies outside normal business hours.

Required Experience:

Director