Manager of Quality and Medical Records

Job Description

Job Description

SCCMHA JOB VACANCY ANNOUNCEMENT   

CLASSIFICATION:  Manager of Quality & Medical Records

Pay Range: $82,899.44 - $107,371.73 annually

POSITION SUMMARY:

The Manager of Quality & Medical Records provides strategic leadership, departmental oversight, and direction for SCCMHA’s Quality and Medical Records Departments. This position is responsible for ensuring compliance with all federal and state regulatory requirements, leading agency wide quality improvement initiatives, overseeing medical records operations, and serving as a key advisor to the Chief Information Officer / Chief Quality & Compliance Officer. This position has independent authority to make operational decisions within the Quality and Medical Records Departments, including approval of workflows, reporting methodologies, and compliance actions.

This position functions with significant independence, exercising broad discretion in decision making, resource allocation, and operational management. The Manager develops departmental strategy in collaboration with the CIO CQCO and is responsible for translating strategic priorities into operational plans, developing departmental strategy, establishes performance expectations, and ensures alignment with SCCMHA’s mission, accreditation standards, and statewide reporting requirements. The Manager serves as a senior member of the Business Intelligence (BI) and Quality Teams, with authority to implement process improvements, approve departmental procedures, and direct cross functional teams.

The Manager is a Primary Member of the BI Reporting Team and a core member of SCCMHA’s Quality Governance Council, responsible for high level reporting, data integrity oversight, and ensuring compliance with MDHHS, MSHN, CARF, and other regulatory bodies. Serves as a key leader in agency wide compliance, accreditation readiness, and performance improvement initiatives.

This position will be knowledgeable about and actively support culturally competent recovery-based practices; person centered planning as a shared decision-making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid persons served in the recovery process.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

Strategic Leadership & Departmental Oversight

1.    Provides strategic direction for the Quality and Medical Records Departments, including long range planning, resource allocation, staffing, and performance management.

2.    Establishes departmental goals, KPIs, and operational standards; monitors progress and adjusts strategy as needed.

3.    Develops and approves departmental policies, procedures, workflows, and documentation standards.

4.    Serves as the agency’s authority on quality improvement methodology, medical records compliance, and data integrity.