Customer Service Representative

Full-time Lakeland, FL On-site $16 - $18/hr Posted Sunday, 7/26/2026 Ace Handyman Services is Hiring an CSR CSR Ace Handyman Services – Lakeland, FL Pay: $16– $18 per hour (based on experience) Job Type: Full-time Location: Lakeland, FL Join the Ace Handyman Services Team Do you enjoy helping people, staying organized, and working in a fast-paced environment? Ace Handyman Services is looking for a motivated Customer Service Representative to join our team. This is an excellent opportunity for someone who enjoys customer service, scheduling, and keeping operations running smoothly. No construction experience is required—we'll teach you everything you need to know about our services. Why Join Ace Handyman Services? 401(k) with company matching Paid Vacation Performance bonuses Regular performance and pay reviews Supportive, locally owned business backed by the trusted Ace Hardware brand Positive, team-oriented work environment What You'll Do Answer incoming customer calls and educate homeowners about our services Provide estimates over the phone and schedule appointments Manage technician schedules to maximize efficiency and customer satisfaction Coordinate with field technicians to resolve scheduling, billing, and customer service issues Handle warranty calls, data entry, and other administrative tasks Assist with day-to-day office operations to ensure an exceptional customer experience What We're Looking For 3+ years of experience in sales, customer service, call center, or high-volume phone support Strong organizational and multitasking skills Excellent verbal and written communication Experience with scheduling or dispatching service technicians is preferred Professional, friendly, and customer-focused attitude #J-18808-Ljbffr Ace Handyman Services Lakeland