Receptionist

Job Description

Job Description

The Receptionist serves as the first point of contact for our company; therefore applicant must be Bilingual (English & Spanish). This position is responsible for creating a welcoming and professional environment for clients, staff, and visitors. The Receptionist supports daily office operations by managing front-desk communications, answering calls, scheduling appointments, maintaining client records, and assisting with administrative tasks.

• Greet and assist all clients and visitors in a courteous and professional manner.
• Answer, screen, and direct incoming calls to appropriate staff.
• Schedule client appointments and manage the office calendar.
• Handle incoming and outgoing mail, deliveries, and document drop-offs.
• Maintain client confidentiality and ensure all information is properly handled.
• Assist with file organization, document preparation, and basic data entry.
• Keep the front desk and lobby area clean and presentable at all times.
• Support team members with administrative duties as needed.
• Monitor and manage office supplies and restocking needs.
• Ensure clients complete intake forms accurately and direct them to the appropriate staff.