Customer Service Specialist

Future Opening: Customer Service Representative - State Farm Agent Team Member Position Overview State Farm Insurance Agent located in Newport News, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Brian Gillespie – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Successful track record of meeting sales goals/quotas preferred Excellent interpersonal skills Excellent communication skills – written, verbal and listening Organizational skills Self‑motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi‑task If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Do you strive to set yourself apart from all the others? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Brian Gillespie – State Farm Agent may be the right fit for you! About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in the City Center section of Newport News. I am a proud graduate of Hampton University. We have 35 years of combined insurance experience in our office. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr