Hospice Clinical Liaison - LPN/LVN
Heartland Hospice
Connect Care. Guide Families. Make Every Day Count.
We are seeking a Hospice Clinical Liaison (LPN/LVN) to represent our hospice program to healthcare facilities such as nursing homes, assisted living communities, and hospitals. In this role, you will be the bridge between patients, families, and care teams—providing education, coordinating referrals, and ensuring a smooth transition to hospice services. This position requires clinical expertise, excellent communication skills, and a passion for building lasting relationships in the healthcare community.
Essential Functions
- Educate referral sources on hospice benefits, clinical outcomes, and eligibility criteria
- Meet with patients and families to explain hospice services and coordinate the admission process
- Gather and submit clinical information to support patient terminal prognosis for RN review
- Collaborate with branch staff, field sales teams, and referral sources to ensure timely care coordination
- Participate in community outreach through speaking engagements, in-services, and healthcare events
- Support compliance with federal, state, and Medicare hospice regulations
- Document activities accurately in the contact management system (CRM)
Knowledge, Skills, and Abilities
Excellent interpersonal and customer service skills.
Ability to work independently while thriving in a team-focused environment.
Strong presentation and communication skills in both formal and informal settings.
In-depth knowledge of hospice regulations, discharge planning, and referral processes.
Proficiency with Microsoft Word, Excel, and CRM/documentation systems.
Willingness to travel within an assigned territory, with occasional overnight stays.
Education
Graduate of an approved school of Practical/Vocational Nursing.
Experience
Minimum two years’ experience as an LPN/LVN in hospice, home health, oncology, or long-term care.
Three to five years of clinical liaison or healthcare marketing experience preferred.
Licenses/Certifications
Current LPN/LVN license in the state of practice.
CPR certification.
Valid driver’s license and automobile insurance.
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits:
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today – Your work can help transform how care is delivered.
Legalese:- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
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