Industry Principal, Insurance

About the company the company’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Insurance Industry Advisor at the company, you will serve as the technical and strategic face of Claude to the world’s leading insurance carriers, brokers, reinsurers, and insurtech companies. You’ll combine deep insurance domain expertise with technical credibility to help customers envision, architect, and realize transformational AI solutions—while building the company’s reputation as the trusted AI platform for one of the most complex and regulated industries in the world. This role sits at the intersection of technical leadership, customer engagement, product strategy, and internal enablement. You’ll work directly with CIOs, CTOs, Chief Underwriting Officers, Chief Claims Officers, and technology leaders at major insurers and brokers to design solutions that address their most critical challenges—from underwriting automation and claims processing to fraud detection and customer experience. Your insights will flow directly to Product and Research, shaping Claude’s roadmap for insurance. Equally important, you’ll enable the company’s GTM teams with deep domain expertise, thought leadership content, and strategic guidance. With AI poised to transform insurance operations and the industry seeking partners who understand their unique challenges, you'll play a pivotal role in establishing the company as the AI platform of choice for insurers worldwide. Responsibilities: Technical Evangelism & Thought Leadership: Represent the company's technical vision to the insurance industry through conference keynotes, executive briefings, whitepapers, and industry advisory boards. Establish Claude as the leading AI platform for P&C, Life, and Reinsurance markets. Strategic Customer Engagement: Serve as executive technical sponsor for strategic insurance accounts, engaging CIOs, CTOs, Chief Underwriting Officers, Chief Claims Officers, and Heads of AI/ML on enterprise AI strategy. Build peer-to-peer relationships that position the company as a strategic transformation partner. Product Partnership & Roadmap Influence: Translate customer requirements and competitive dynamics into product priorities. Partner closely with Product and Research to develop insurance-specific capabilities including model governance, explainability, audit logging, and regulatory compliance features. Pricing & Commercial Strategy: Contribute to pricing and packaging decisions with insurance market insight. Understand value drivers for different insurance segments, competitive positioning, and deal structuring that aligns with how insurers buy technology. Internal Enablement & Advocacy: Train and uplift the company's GTM teams on insurance domain expertise, use cases, and buyer personas. Create enablement content, conduct training sessions, and serve as the internal authority on all things insurance. Influence without authority across the organization. Regulatory & Compliance Navigation: Partner internally and externally to develop thought leadership regarding AI governance frameworks aligned with state insurance regulations, NAIC guidelines, and international requirements. Help customers understand model risk management, explainability requirements, and responsible AI practices for insurance. Ecosystem Partnership: Build technical relationships with GSIs (Deloitte, Accenture, McKinsey), cloud providers (AWS, Azure, GCP), and insurance technology vendors (Guidewire, Duck Creek, Majesco). You may be a good fit if you have: Have 20+ years of experience in technology and/or business roles with at least 8 years in senior leadership positions (CTO, VP Engineering, Chief Architect, Chief Underwriting Officer, Head of Claims Technology, Distinguished Engineer) in insurance Have deep domain expertise across multiple insurance segments—P&C (personal and commercial lines), Life & Annuities, or Reinsurance—with hands‑on experience building or operating mission‑critical systems Have a strong understanding of AI/ML technologies including large language models, with the ability to engage credibly on technical architecture, model behavior, and system design Have established executive networks across insurance technology leadership (CIOs, CTOs, Chief Underwriting Officers) and credibility as a thought leader in the industry Have deep knowledge of insurance regulatory requirements (state insurance regulations, NAIC model laws, Solvency II, Lloyd's requirements) and experience implementing compliant technology solutions Are skilled at translating complex technical concepts into business value propositions that resonate with both technical and business stakeholders Have experience influencing product roadmaps based on customer feedback and market requirements, working effectively with Product and Engineering teams Are passionate about responsible AI development and the company's mission, with a commitment to helping insurers adopt AI safely and beneficially The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $360,000 – $550,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. #J-18808-Ljbffr