Digital and Social Media Marketing Manager, Undergraduate Admissions

About the Role

Boston University Admissions seeks a creative, strategic, and data-driven Digital and Social Media Marketing Manager to lead digital marketing efforts that attract, inform, and engage prospective students and their families.

The Manager will develop and implement a comprehensive digital and social media strategy that communicates the value of a Boston University education and supports recruitment and enrollment goals. This position oversees the Admissions website and social media presence, supervises student-led content development, and identifies opportunities to use emerging technologies and artificial intelligence to strengthen BU’s visibility and competitive position.

Key Responsibilities

• Lead the strategy, development, and maintenance of the Admissions website, which includes more than 300 pages and serves approximately two million visitors annually.
• Develop compelling website content using text, graphics, photography, video, and other digital media.
• Ensure website content is accurate, accessible, current, and consistent with other University communications.
• Develop and implement social media strategy across Instagram, TikTok, YouTube, Snapchat, X, ZeeMee, and emerging platforms.
• Create, publish, and monitor content that supports student recruitment and enrollment goals.
• Analyze website, email, and social media performance to guide strategy and improve engagement.
• Identify opportunities to strengthen BU’s visibility across search engines, answer engines, and AI-powered platforms.
• Evaluate new technologies, AI tools, vendors, and industry practices that can improve effectiveness and efficiency.
• Collaborate with admissions and enrollment staff on digital recruitment and yield initiatives.
• Supervise student employees who create digital and social media content for BU Admissions.
• Manage the Admissions Staff Marketing Group and guide the development of an editorial calendar.
• Train and support staff responsible for WordPress content and review submissions for quality and consistency.
• Represent Admissions on the University’s Social Media Communicators Committee.

About the Organization

Boston University Admissions is part of the Enrollment & Student Administration unit (ENSA). BU Admissions plays a critical role in ENSA's mission through the undergraduate recruitment, selection, and enrollment of BU's first-year and transfer classes.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. 

Our Benefits

• Remote work is dependent on performance and responsibility. This position is designated as remote-local. The successful candidate must reside within a 3-hour commuting distance of the University to attend occasional in-person events as required.
• Generous benefits package including health, dental, life insurance, tuition remission, retirement plan, paid time off.

Required Skills

Requirements

A cover letter is required for consideration.

About the Candidate

A bachelor’s degree and three years of experience with social media strategy and website management is required for this position. We are seeking a candidate who:

• Has strong writing and communication skills.
• Displays an understanding of strategic digital marketing, preferably in higher education.
• Has a strong eye for captivating content and attention.
• Experience with HRML, CSS, WordPress, and Salesforce Marketing Cloud is a plus, but the department is willing to train these skills with the right candidate.

Candidates who are selected as finalists will be asked to complete and submit a writing assignment as a component of the interview process.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.