Salesforce Technical Architect - Payments (Morristown)

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website:

Job Title: Salesforce Technical Architect (Payments)

Job Type: FTE/Contract

Location: Morristown, NJ

Position Overview

Our client is seeking a highly experienced Salesforce Technical Architect to lead the architecture, design, and delivery of strategic customer-facing solutions built on Salesforce Experience Cloud . This role will be responsible for driving the technical vision and execution of a large-scale customer payments initiative, integrating Salesforce with multiple ERP systems, payment gateways, middleware platforms, and enterprise services.

The ideal candidate is a hands-on architect and self-starter who can independently engage business and technical stakeholders, facilitate workshops, define architecture, build proof-of-concepts, and provide technical leadership across architects, senior developers, and integration teams.

The architect will play a key role in delivering a seamless customer payment experience spanning Salesforce, NetSuite, PeopleSoft, payment processors, Data Hub, and AWS-based integration services.

Key Responsibilities

Solution Architecture & Technical Leadership

• Own end-to-end architecture for Salesforce Experience Cloud and enterprise integrations.
• Define scalable, secure, high-performing solutions aligned with enterprise standards.
• Lead architecture reviews, technical design sessions, and implementation planning.
• Establish integration, security, and data architecture patterns.
• Provide technical leadership to architects, technical leads, developers, and vendor teams.
• Drive design decisions and resolve complex technical challenges.

Payments & Customer Portal Expertise

• Design and implement customer-facing payment capabilities within Salesforce Experience Cloud.
• Architect integrations with payment gateways, processors, and ERP platforms.
• Define solutions supporting invoice payments, payment status tracking, transaction history, ACH and credit card processing, and customer self-service capabilities.
• Ensure solutions are secure, scalable, and aligned with PCI-compliance requirements.
• Evaluate and recommend payment architecture approaches, including API-based and hosted payment experiences.

Enterprise Integration Leadership

• Design and oversee integrations between Salesforce and:
• NetSuite
• PeopleSoft
• AWS Services
• Middleware/Data Hub platforms
• Third-party payment providers
• Enterprise APIs
• Establish API governance, authentication, security, and monitoring standards.
• Lead integration design for real-time and batch synchronization requirements.

Stakeholder Engagement & Discovery

• Lead architecture workshops and requirement discovery sessions.
• Partner directly with business, finance, billing, customer service, and IT leadership teams.
• Translate business objectives into technical solutions.
• Independently manage discussions with executive and senior stakeholders.
• Present architecture options, trade-offs, and recommendations.

Proof of Concept & Innovation

• Build and lead technical proof-of-concepts to validate architecture decisions.
• Evaluate third-party technologies and platform capabilities.
• Drive solution innovation and continuous improvement initiatives.
• Identify opportunities to simplify architecture and reduce implementation risk.

Required Qualifications

Salesforce

• 10+ years of Salesforce experience.
• 5+ years in Salesforce Technical Architect or Solution Architect roles.
• Deep expertise with:
• Salesforce Experience Cloud
• Apex
• Lightning Web Components (LWC)
• Integration Architecture
• Security & Identity
• Salesforce Platform Design

Payments & Financial Systems

• Proven experience implementing payment gateway or payment processor integrations.
• Experience designing online payment solutions for customer-facing applications.
• Strong understanding of payment processing workflows and transaction lifecycle management.
• Familiarity with PCI-compliant architecture patterns.

ERP & Enterprise Integrations

• Hands-on integration experience with:
• NetSuite
• PeopleSoft
• SAP or Oracle ERP (preferred)
• Strong experience with:
• REST APIs
• Middleware platforms
• Event-driven architecture
• AWS services and integration patterns

Leadership & Communication

• Strong workshop facilitation and stakeholder management experience.
• Ability to lead distributed technical teams and vendors.
• Excellent communication and presentation skills.
• Ability to operate independently with minimal oversight.

Preferred Qualifications

• Salesforce Certified Technical Architect (CTA) preferred.
• Salesforce Application Architect and/or System Architect certifications.
• AWS Solution Architect certification.
• Experience with customer portals, self-service platforms, and enterprise digital transformation initiatives.
• Experience leading global or hybrid onshore/offshore delivery teams.

What Success Looks Like

The successful candidate will:

• Define and own the technical architecture for client’s customer payment platform.
• Lead stakeholder workshops and architecture discovery efforts.
• Build and validate solution proof-of-concepts.
• Guide technical leads and senior developers throughout delivery.
• Drive successful implementation of Salesforce Experience Cloud, payment, and ERP integration solutions.
• Serve as the trusted technical advisor for customer-facing digital transformation initiatives.

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”