Airport Kiosk Counter Agent

Job Description

Job Description

Description:

We’re looking for energetic, customer-focused Kiosk Counter Agents to join our team at Salt Lake City International Airport. In this exciting role, you'll help travelers get behind the wheel quickly and confidently—whether they’re flying in for business, family visits, or mountain adventures. As well as assist customers with a smooth rental return process. 

Every day brings fresh faces, fast-paced activity, and opportunities to provide exceptional service in one of the most vibrant travel hubs in the country. 

Currently hiring for swing/second shift. Working hours 3PM-1PM and/or 4PM-12AM.

What You’ll Do:

• Welcome customers with a positive attitude and guide them through the rental and return process.
• Explain rental options, upgrades, and protection packages that best fit customer needs.
• Ensure smooth check-ins and returns with accurate documentation and vehicle inspections.
• Collaborate with the fleet and service team to ensure cars are clean, fueled, and ready to rent.
• Handle customer questions, payments, and logistics with professionalism and care.

What We’re Looking For:

• Strong communication, problem-solving, and customer service skills.
• Positive, outgoing personality and ability to stay organized in a busy environment.
• Previous sales or customer service experience preferred (training provided).
• Strong ability to work with little supervision.

Perks & Benefits:

• Competitive pay with lucrative incentives.
• Growth and promotion opportunities within the company.
• Health, dental, and vision benefits for eligible employees.
• Paid time off.
• Paid vacation hours.
• Paid holidays.
• 401K retirement benefits with company match.
• Build your skillset.

Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.

• High school diploma or equivalent required.
• Must work weekends.
• Ability to work independently with minimal supervision.
• Ability to handle stressful situations calmly and efficiently. 
• Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years). If under 21 must have a clean driving record.
• Must be 18 years of age and legally authorized to work in the United States.
• Hiring is contingent on passing a complete background check and drug screen.