Customer Experience Specialist - Intern

Customer Experience Specialist - Intern

Location: Hiawatha, IA, US, 52233 Perry, IA, US, 50220 Storm Lake, IA, US, 50588 Harlan, IA, US, 51537 Req ID: 2352 Salary Range: 20.00 Incentive Opportunity: 0% - 0% AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Job Summary As a Customer Success Intern you will have the ability to work on customer education projects that support the development of customers' financial management capabilities, as well as initiatives to support the next generation of agriculture through the young, beginning, and small (YBS) producer program. In this role you'll have the opportunity to build lasting relationships with customers and teammates and support the local communities that you serve. Our interns work on projects that matterand teams will rely on your skills and insights to help deliver those projects to market. You'll get the opportunity to work on real projects and have fun along the way.

Essential Duties & Responsibilities Contribute ideas that drive to the success and sustainability of our customers and their operations Assist in the development, design, coordination, and delivery of impactful and valuable customer education experiences/events Work in alignment with the customer education roadmap to develop new and enhance existing customer education programs. Collaborate with internal teams on the development of materials for external audiences Coordinate the logistics of assigned customer education events Observe the facilitation of customer education programs to support evaluation and feedback strategies Assist projects to support the implementation of our young, beginning, and small producer program Complete special projects as assigned. Travel Time Must be available to travel to Omaha, NE three times during the internship: for Orientation, Mid-Summer, and Closing events. Travel expenses will be covered.

Education Requirements Currently pursuing a degree in Finance, Accounting, Business or similar field of study Minimum of 3.0 GPA on a 4.0 scale Demonstrated leadership abilities Effective communication and interpersonal skills (both written and verbal) Available for a 12-week internship during the summer Intern Benefits Qualified interns will receive a competitive hourly wage and $500 sign-on bonus Relocation assistance is available for those who qualify *We reserve the right to close this posting early if we receive a high volume of qualified applications.* AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.

Farm Credit Services of America