Retail Sales Associate - PT - Chicago Outlet (Rosemont, IL)

Starting at $15.00 per hour to $16.50 per hour contingent on experience.

Turn Your Passion for Food, Cooking, and Customer Service into a Career with ZWILLING

Do you enjoy cooking, entertaining, and helping others discover products they'll love? Join the ZWILLING team at our Chicago Factory Store to represent some of the most respected brands in the culinary world.

We're seeking enthusiastic, customer-focused Retail Sales Associates who enjoy building relationships, delivering exceptional service, and creating memorable shopping experiences. Whether you're demonstrating premium cutlery, cookware, or kitchen tools, you'll help customers find the right products while sharing your passion for cooking and quality craftsmanship.

Conveniently located at the Fashion Outlets of Chicago, just steps from the complimentary Rosemont transit shuttle and minutes from O'Hare, our store offers a dynamic, highly commutable retail environment where no two days are the same

What You'll Do:

• Deliver outstanding customer service and personalized product recommendations
• Build genuine customer relationships that encourage repeat business
• Drive sales by sharing product knowledge and demonstrating key features and benefits
• Represent ZWILLING and our family of premium culinary brands with professionalism and enthusiasm
• Maintain exceptional visual merchandising and store presentation standards
• Support in-store events, product demonstrations, and promotional activities
• Utilize our CRM tools to engage customers and support clienteling efforts
• Receive, stock, and organize merchandise accurately and efficiently
• Contribute to a positive, collaborative, and high-energy team culture

What You Bring

• A genuine passion for cooking, food, or culinary products
• Strong customer service and relationship-building skills
• Excellent communication and interpersonal abilities
• Previous retail or sales experience is preferred
• Flexibility to work evenings, weekends, and holiday schedules as needed
• A positive attitude with the ability to adapt in a dynamic retail environment
• Ability to stand and walk for extended periods during scheduled shifts
• Ability to lift 35 lbs. and safely use a ladder when needed

• Must be legally authorized to work in the United States. Employment visa sponsorship is not available for this position.

Compensation

• $15.00 - $16.50 per hour, based on experience

Why Join ZWILLING?

At ZWILLING, you'll represent premium brands with nearly three centuries of culinary heritage while working alongside a team that shares your passion for quality products and exceptional customer experiences.

Benefits and Perks Include:

• Seven paid sick days annually
• 50% employee discount on ZWILLING products
• Sales incentives, contests, and opportunities to earn free products
• Medical, dental, and vision benefits
• Ongoing product training and development opportunities
• Supportive team environment with opportunities for growth

About ZWILLING J.A. Henckels:

For nearly 300 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.

Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries. Always looking forward, ZWILLING acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional kitchen products.