Senior Program Coordinator

Sustainability Program Manager

Responsible for the daily operations of assigned program areas within Environmental Services and Sustainability.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DUTIES

• Assist with the design, development and implementation of the sustainability program (city operations and community); evaluate current initiatives, research best practices, and recommend process improvement initiatives involving environmental, social, and economical efforts.
• Ensure sustainability and resiliency are included in Citywide policies, practices and activities.
• Track program metrics, report, and provide summaries, demonstrate program success; ensure continual program evaluation to maintain improvements over time.
• Coordinate and research grant activities, including but not limited to, reporting, tracking and identification of future grant opportunities.
• Manage and participate in community engagement activities to promote sustainability practices within city operations and in the community.
• Research, design, and produce community engagement materials, presentations, and activities, including but not limited to, social media, websites, fliers, workshops, classes, and events to expand and enhance sustainability knowledge and involvement.
• Manage assigned area operations and programs resources and ensure services are provided within standards of applicable regulations, policies, and procedures; identify opportunities to improve service delivery or documentation.
• Coordinate and engage with stakeholders to achieve environmental and sustainability goals; collaborate with City staff, community agencies, and other stakeholders to ensure the promotion, implementation, and success of all programs. Establish and maintain collaborative relationships.
• Develop and implement team performance measures, priorities, work sequences, and report team and program performance; ensure adherence to regulatory/grant requirements.
• Research processes, technologies, trends and legislation to improve departmental efficiency and effectiveness. Make recommendations for adoption and implementation.
• Serve as liaison and/or representative at various meetings, including but not limited to, neighborhood, city council, board meetings, and Commission public hearings.
• Manage contract development and completion for usage with vendors and stakeholders.
• Oversee strategy-related decisions for outreach and communication, including but not limited to the website, blog, social media, and print materials; seek out public speaking, engagement, and writing opportunities to engage with city operations and the community.
• Prepare and submit financial reports and budget information for revenues and expenditures, as appropriate.

SUPERVISORY/BUDGET RESPONSIBILITIES

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor's Degree from an accredited college or university in Sustainability, Environmental Sciences, Public Administration, Business Administration, or related field; and,
• Three (3) years' experience in municipal or private, or related field; and,
• Two (2) years' experience in management or supervisory capacity; and,

OR

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Knowledge of applicable Federal, State and Local laws and regulations.
• Knowledge of City of Denton policies, procedures, mission, and goals.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
• Knowledge of integrated communications and use in community relations and community engagement.
• Skill in moderate-to-complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill in analyzing, researching, and compiling data and thoughts to solve problems.
• Skill at the intermediate level with Microsoft Office 365 and other software systems necessary to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in active listening; giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
• Skill in providing exceptional service to both internal and external customers.
• Skill in creating new concepts and promoting innovation through continuing education and professional networking.
• Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions and select the most appropriate one.
• Ability to communicate effectively, both oral and written forms, in a variety of circumstances using appropriate tone and appearance for the situation, and to listen intently to other points of view.
• Ability to perform all job duties in a manner that is consistent with the City of Denton's core values.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to handle records and complex situations of a confidential nature.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class "C" Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver's license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver's license check, criminal history background check and social security number verification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): Yes.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work outside normal business hours, as needed. Must be able to work overtime, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible