Field Service Technician - HW - Blacksburg, VA

Responsibilities Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures. Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region. Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership. Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures. Communicate required follow up actions to primary assigned representative. Qualifications Minimum Required Skills And Knowledge Excellent time management and professional communication skills both internal to Varian and externally to customers. Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills. Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field. Basic knowledge of electronic, electro‑mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope. Basic technical experience with micro‑computers/PC based systems. Basic technical knowledge and experience with simple hand tools. Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver’s license, SSN), criminal background checks, drug screens, immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID‑19), annual TB testing, and other assigned training. Minimum: HS Degree or Equivalent. Preferred: Vocational training or military experience with electronics. Other Desired Skills And Knowledge Understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications Required Certifications and Training: Has completed all required VMS training classes for HW Preventive Maintenance. Experience Level with Business Tools: Familiar with business tools such as e‑mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Strong ability to manage customer expectations while building and maintaining positive relationships. Location Candidate must live within close proximity or be willing to relocate to Blacksburg, VA. This is a field‑based remote position that requires onsite work at several local customer locations. Employment Eligibility To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless prohibited by state/local law). Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance Dental insurance Vision insurance 401(k) retirement plan Life insurance Long‑term and short‑term disability insurance Paid parking/public transportation Paid time off Paid sick and safe time Equal Employment Opportunity Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, protection against retaliation, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, persons with disabilities are provided reasonable accommodations. Export Control Success‑fide candidates must be able to work with controlled technology in accordance with U.S. export control law. Siemens Healthineers complies fully with United States export control laws and regulations, including those implemented by the Department of Commerce (EAR), the Department of State (ITAR), and the Treasury Department (OFAC). #J-18808-Ljbffr Siemens Healthineers