Chargebacks & Sales Tracings Coordinator

Expected Travel: Up to 10% Requisition ID: 13737 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com. Global Functions – The Corporate division is the central operating unit of the company; setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. The global Company headquarters is located just outside of Philadelphia in Wayne, PA. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.Position Summary Under general supervision, reconciles chargeback reductions against complex Teleflex Medical contracts using SAP/Vistex system to determine appropriateness and correctness of chargeback deductions/requests from Teleflex Medical authorized distributors, Independent Dealer Networks (IDNs) and Group Purchasing Organizations (GPOs).Principal Responsibilities Evaluate, examine, and/or resolve chargeback discrepancies due to missing contract data, incorrect contract/acquisition pricing, incorrect unit of measure conversions, facility membership eligibility and declarations, and distributor eligibility. • Generate credit memos for approved chargebacks for Accounts Receivable application to customer debit deductions, in effort to clear the customer account balance. Provide customer monthly reconciliation reports in various formats. Answer customer questions about discrepancies between the expected deduction and approved chargeback amounts. Process any resubmittals of disputed discrepancies.• Methodically evaluate each customer/situation based on the unique IDN, GPO, or Individual Special Pricing Agreement procedure as numerous contract exceptions and special circumstances necessitate extreme attention to detail. • Work closely with key departments such as Contracts, Customer Service, Corporate Sales, and Accounts Receivable/Deduction Management to adequately verify and determine chargeback credit due to the customer. Once an investigation is closed and resolution is appropriately determined, information and documentation should be provided to ensure AR/DM can accurately reconcile account and collect all remaining balances in full.• Communicate with Distributors needing research due to problems with submission errors, pricing discrepancies, and over-deductions and obtain all necessary documentation. A timely resolution must be closely monitored and adhered to as many Distributors have significant chargeback activity that may delay the collection process. • Ensure accurate and timely chargeback and sales tracing processing, necessary for GPO compliance and accurate sales commissions and rankings. • Enhance growth and development through participation in education programs, current literature, training meetings and workshops.• Demonstrate professional responsibilities by cooperating with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and departmental goals and objectives.Education / Experience Requirements

• Undergraduate degree or equivalent experience. • Minimum 1-year experience in customer service, accounting, or related field. • Experience in a manufacturing medical device environment preferable.Specialized Skills / Other Requirements
• Demonstrated ability to perform data extraction and manipulation, analyze data, and generate reports.• Excellent attention to detail required.• Understanding of general sales and marketing principles.• Proficient in Microsoft Excel and Word. Knowledge of Access and PowerPoint experience a plus.• Strong written, oral and interpersonal communication skills.• Understanding of basic principles and practices of general accounting.• Understanding of the methods of developing system reports for various types of chargeback and sales tracing records.• Exposure to data processing systems and their application to accounting administration.• Ability to interpret accounting data and customer information, draw sound conclusions, and recommend/execute effective courses of action. • Ability to quickly learn and understand manufacturing, pricing, and distribution model.• Effective communication within the department and with a wide range of outside parties including the sales force and distributors. Deal tactfully in controversial situations. • History of dealing tactfully and persuasively with others in controversial situations.• Ability to understand and explain policies and procedures on a variety of issues relating to the operations of a chargeback department.• SAP preferred

The pay range for this position at commencement of employment is expected to be between $54,200.00 - $81,300.00 however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position will also include benefits such as medical, prescription drug, dental, and vision insurance, flexible spending accounts, participation in 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front. Teleflex Incorporated is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: View phone number on click.appcast.io or View email address on click.appcast.io. Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. © 2026 Teleflex Incorporated. All rights reserved.