Warehouse Operations Lead

Job Description

Job Description

Build a Career with Williams Distributing

Williams Distributing, a division of Daikin Comfort Technologies North America, Inc., is seeking a dependable, organized, and safety-minded individual for our Logistics Lead position.

This position serves as a key operational resource within our Columbus distribution facility, supporting our HVAC, Hearth, and Garage Door business segments. The Logistics Lead works closely with warehouse personnel, drivers, installers, customer service teams, and management to help ensure products are accurately received, organized, staged, and available to support daily customer deliveries and installation activities.

Unlike a traditional warehouse environment, this location supports a high volume of contractor and installer pickups. Accuracy, organization, and product availability are critical to ensuring installation teams have the products and materials needed to complete projects on schedule.

This is a hands-on operational lead position focused on workflow coordination, inventory accuracy, product staging, shipping readiness, and warehouse execution. While the role provides guidance, training, and day-to-day support to team members, it is not intended to be a formal people-management position.

• Benefits are effective on day one for all full-time direct hires.
• Training programs are available to help guide team members and develop new skills.
• Growth Opportunities - there are immense opportunities to grow your career. 
• Paid company-recognized holidays and paid time off benefits.
• You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

• Monday through Friday
• First Shift
• Overtime opportunities may be available based on business needs
• Reporting Location: COLUMBUS | Groveport, OH 43125

As a Logistics Lead, you will support daily warehouse operations through inventory coordination, product staging, shipping readiness, workflow prioritization, and operational support activities. Success in this role requires strong organizational skills, attention to detail, problem-solving abilities, and a commitment to supporting installers, contractors, customers, and internal teams through accurate and efficient warehouse operations.

• Coordinate daily warehouse workflow to support receiving, staging, order fulfillment, and shipping activities.
• Ensure customer orders, installer orders, and project materials are accurately staged and available when needed.
• Support inventory accuracy through proper product handling, organization, documentation, and verification processes.
• Assist with receiving, storage, picking, shipping, transfers, and customer will-call activities.
• Work closely with installers, subcontractors, warehouse personnel, customer service teams, and drivers to support daily operational requirements.
• Assist in coordinating deliveries, transfers, and customer pickup activities.
• Monitor warehouse organization to ensure products are easily identifiable, accessible, and properly stored.
• Investigate inventory discrepancies and assist with cycle counts and inventory control activities.
• Support damage prevention initiatives through proper product handling and warehouse practices.
• Assist with training team members on warehouse procedures, inventory processes, equipment operation, and safety expectations.
• Serve as a warehouse resource regarding material flow, product locations, inventory questions, and operational procedures.
• Assist management with operational planning, workload balancing, and daily warehouse priorities.
• Maintain compliance with all safety requirements, warehouse procedures, and operational standards.
• Support process improvements that enhance warehouse efficiency, inventory accuracy, and customer service.
• Perform additional duties and special projects as assigned.

• Strong understanding of warehouse operations, shipping, receiving, inventory control, and product flow processes.
• Ability to prioritize work and coordinate multiple activities simultaneously.
• Strong organizational and time management skills.
• Effective verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to identify operational issues and help develop practical solutions.
• Ability to work independently while supporting a team-oriented environment.
• Working knowledge of inventory management systems and warehouse workflows.
• Ability to safely operate warehouse equipment and maintain a safe work environment.
• Strong customer service mindset with the ability to support installers, contractors, customers, and internal teams.
• Ability to adapt quickly to changing operational priorities.

• (3-4) or more years of warehouse, logistics, distribution, or inventory control experience preferred.
• One (1) or more years of experience training, mentoring, leading, or coordinating warehouse personnel preferred.
• Strong inventory control and cycle count experience preferred.
• Experience using Warehouse Management Systems (WMS), inventory software, or related warehouse technology preferred.
• Experience supporting contractor, installer, HVAC, Hearth, Garage Door, construction, or building products operations is beneficial.
• Experience working in a fast-paced distribution environment with multiple product lines preferred.

• Must be able to perform essential responsibilities with or without reasonable accommodation.
• Ability to stand and walk throughout the workday.
• Ability to frequently lift, carry, push, and pull materials weighing up to 50 pounds.
• Ability to safely operate warehouse equipment.
• Ability to bend, reach, stoop, climb, and perform physical warehouse activities.
• Ability to work in a warehouse environment that is not climate controlled.

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., are leading wholesale distributors serving Michigan, Ohio, and Indiana. Through our HVAC, Kitchen & Bath, Hearth, and Garage Door business segments, we support contractors, builders, dealers, designers, architects, and homeowners with industry-leading products, technical expertise, training, and customer service.

As part of Daikin Comfort Technologies North America, Inc., employees benefit from the support and opportunities of a global organization backed by Daikin Industries, Ltd., the world's largest HVAC manufacturer.

Whether your interests are in installation, service, customer support, operations, sales, or leadership, Williams offers opportunities for professional growth and long-term career development.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.