Leasing Administrative Coordinator

Leasing Administrative Coordinator

Ironstate Properties is a full-service premier residential real estate developer and manager of luxury apartment rentals in Northern New Jersey. From conception to execution, we are there every step of the way bringing decades of experience, intelligence, precision, innovation, flexibility, imagination, and commitment to every project.

We are currently seeking an exceptional Administrative Coordinator to join our team and support our residential properties in Jersey City, NJ. As the Administrative Coordinator, you will play a crucial role in providing outstanding customer service, fostering strong relationships with employees, peers, vendors, and clients.

Job Details: Full-Time

Schedule: Must be able to work 5 out of 7 days per week, Saturday and Sunday required.

Rate range: $25.50 $27.00/hour

Primary responsibilities include but are not limited to:

• Welcome and assist clients in person, over the phone, and online, ensuring they receive outstanding service reflective of Ironstate's commitment to excellence.
• Maintain the reception area of our residential properties, ensuring it reflects our standards of professionalism and hospitality.
• Accurately manage client information in our database system, upholding confidentiality, and ensuring data integrity.
• Utilize office resources efficiently to meet client needs and enhance satisfaction levels, demonstrating adaptability and resourcefulness.
• Adhere to office policies and procedures to ensure consistency and effectiveness in daily operations.
• Perform various administrative and clerical duties as assigned, supporting the smooth functioning of our residential properties.
• Demonstrate strong communication skills (both verbal and written), with a customer-centric approach in all interactions.
• Utilize strong organizational skills to multitask and prioritize tasks effectively, ensuring deadlines are met and client needs are addressed promptly.
• Assist with the lease renewal process by communicating with residents, negotiating renewals as appropriate, and completing all required administrative tasks.
• Maintain a positive attitude, friendly demeanor, and a genuine desire to assist clients and colleagues.
• Exhibit dependability and punctuality, consistently adhering to high standards of professionalism and work ethics.
• Demonstrate a willingness to learn and adapt to new software applications and office equipment, contributing to office efficiency.

Management reserves the right to modify, add, or reassign duties based on operational needs.

Requirements:

• Minimum of 2 years of administrative experience with a focus on customer service
• Excellent communication skills and a customer-centric approach
• Ability to organize, multitask, prioritize, and thrive in a fast-paced environment
• Positive, friendly, and personable demeanor
• Reliable and punctual with a strong work ethic
• Flexible and willing to learn different applications on computers and office equipment
• Proficiency in MS Office
• Yardi experience is a plus.

US work authorization is required. Employee Benefits (upon eligibility): 401(k) and 401(K) Match, Healthcare Benefits: Medical, Dental, Vision, Tax-advantaged Accounts, Life and Disability Insurance, Employee Assistance Program, Commuter Benefits, Paid Time Off, Tuition Reimbursement, Employee Referral Incentive for Successful Hires, Company Paid Holidays, Annual Company Events.

This job description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an "at will" employee. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.