High School Seasonal Programming Intern

Reports To: Tour and Event Manager, with occasional supervision provided by other adult staff Prepared Date: February 2026 Classification: Seasonal Non-Exempt Schedule: Seasonal, mid-May through late October. Most working hours expected Thursday through Monday, 10:30 am to 4:30 pm and/or 5:00pm – 10:00pm on event nights. A minimum commitment of 60 hours plus training is required. Typical weeks will involve 5-10 hours of scheduled work, with a maximum of 20 hours per week. Internship Summary This internship position will provide selected interns the opportunity to learn event coordination, hospitality, sales, marketing/promotions, and public speaking in a safe, supportive and friendly environment. Interns will join the Tabor’s adult programming staff in creating a welcoming, hospitable environment and rewarding educational experience to Tabor Opera House visitors. During the day, our interns will use customer service and storytelling skills alongside experienced staff members – together sharing the history and restoration story of the Tabor Opera House through tours and shop customer service. Information will include details about Horace A.W. Tabor and family, and information about Leadville’s people, places and events. In the evenings at our events, interns and staff will also fill the roles of box office attendant, concessions clerk, usher, and closing crew. Daytime Duties and Responsibilities Conduct enthusiastic, historically accurate interactive tours of the Tabor Opera House within the mandatory time frame allotted (45 mins) Assist with daily opening and closing duties, including post-show clean up and closing tasks. Sell and promote guided group and private tours, event and show tickets, concessions, and Tabor merchandise Staff the gift shop, greeting visitors, sharing information about the Tabor mission, our shop, upcoming shows and tours, and serving as a positive ambassador for Leadville and other local businesses. Ensure building is clean, dusted, swept, tidy and stocked with supplies as part of daily duties; advise Tour or Building manager of areas in need of custodial assistance in a timely manner Receive, maintain, and stock gift shop merchandise in a timely and efficient manner; advise Tour and/or Building Manager when stock is low Participate in promotional activities such as passing out fliers, putting up posters, and walking in various parades Adhere to mandatory Victorian dress code when scheduled for daily historic tours Event General Duties and Responsibilities Duties will vary per event, including but not limited to the following: Willcall: Sell tickets and/or check in ticketed guests Concessions: Sell merch and concessions, pour beverages, manage recycling/trash Ushering: Help guests to their seats, pass out programs, watch for and report any issues related to guest behavior, building emergencies, technical issues, medical emergencies, assist guests with accessibility needs, answer questions. Adhere to business casual dress code during events and performances General Duties and Responsibilities Assist special needs guests in whatever capacity, as necessary Report any facility issues to Tour and/or Building Manager Report any emergencies to direct supervisor and other Tabor staff Advise Tour and Event Manager of customer complaints promptly while maintaining professionalism and composure Maintain a professional and courteous demeanor at all times Actively steward relationships between guests and the foundation — i.e notating discussions, guest’s details, etc to share with administration Public speaking and customer service skills – friendliness, cheerfulness, helpfulness and a professional demeanor Honesty, integrity, and trustworthiness in all aspects of job performance Engaging and entertaining while keeping to time constraints and schedule needs Quickly and accurately working with multiple computer/digital systems, including CueBox, Square, smartphones, and handheld devices such as ticket scanners while also providing excellent customer service Reliability, strong work ethic, punctuality, and self-motivation Flexibility to quickly pivot and adapt to a variety of situations under pressure Learning to work with diverse audiences of all ages and backgrounds with acceptance and respect Immersion into the history of the Tabor Opera House and Leadville Opportunity to find confidence in your ability to safely help guests navigate our historic building in low lighting; and/or assist guests with differing levels of mobility in their navigational needs First hand knowledge of event and performance etiquette surrounding guests, performers, and staff Introduction to new digital systems and devices Basic money handling skills, ie balancing a register, taking cash payments Building a team-oriented attitude; willingness and capability of stepping into roles as needed to help reach the goal, and taking responsibility for completion of tasks. Required paid training prior to the start of season, to include instruction on merchandise, point of sale, concessions, ushering and theater protocol, safety standards, tours, and emergency procedures. CPR/1st aid training may also become available Compensation and Benefits The hourly wage for this position is $15.00 per hour and is a seasonal non-benefit position. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an internship agreement between the employer and student and is subject to change by the employer as the needs of the employer and the requirements of the job change. #J-18808-Ljbffr Tabor Opera House Preservation Foundation, Inc.