Medical Assistant II (Bilingual)

Medical Assistant II (Bilingual)

Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures. Essential Responsibilities:

• Upholds Kaiser Permanente’s Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.
• Explains standard self-care procedures as directed by the provider.
• Provides assistance in the exam room which is not limited to the following:
• Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.
• Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.
• Completes necessary arrangements/organization of the treatment room prior to performing the procedure.
• Signs the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.
• Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.
• Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.
• Charts and initials such action in the OMR.
• Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.
• Prepares and delivers instruments for Central Service processing.
• Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.
• Displays tact and courteous behavior when working with staff and patients.
• Actively participates in education programs and staff meetings that are scheduled by the department.
• Maintains a clean work place.
• Adheres to all Medical Center policies and procedures.
• Participates and responds, when assigned, to Code Blue emergencies.
• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

Basic Qualifications:

• Experience: 1000 hours of back office experience required (within 1 year).

Education:

• Health career school diploma.

License, Certification, Registration:

• Basic Life Support

Additional Requirements:

• Bilingual (English/Spanish) Level II required.