INDUSTRIAL SERVICE TECHNICIAN

Job Description

Job Description

Description:

General Job Duties

• Travel to customer facilities to collect required engineering data from industrial machinery such as gearboxes, electric motors, pumps, and greased bearings.
• Compute, record, and proofread data and other information (i.e., records, reports).
• Report findings and data to Technical Consultant staff for analysis.
• Assist with creation of customer engineering design deliverables (i.e. spreadsheet formatting, report generation).
• Respond to Technical Consultant requests for information by reviewing files, records, and other documents and providing the requested information.
• Understand and comply with all facility safety procedures and safety training requirements including but not limited to OSHA or other regulatory agencies.
• Other reporting as needed or requested.
• Other duties as assigned.

General Work Conditions

• Periodic exposure to pollutants, gases, dust or odors, industrial noise levels, very hot or cold temperatures.
• Wear common protective or safety equipment (i.e. safety shoes, glasses, gloves, hearing protection, hard hats, and/or life jackets.)
• Periodic climbing of ladders and/or towers to inspect equipment at a height of up to or greater than 20 feet off the ground.
• Tolerance to extreme ambient environmental conditions.
• Various work environments (industrial & office).
• 50-75% travel.

Knowledge, SKILLS, and Abilities

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Intermediate level skills in Microsoft Office software programs such as: Word, Excel, and Outlook.
• Ability to identify asset data points and inputting relevant information into a proprietary Excel-based database.
• Must be able to understand written sentences and paragraphs in work related documents.
• Ability to determine the kind of tools and equipment needed to do a job.
• Ability to communicate effectively both in written format and in presenting ideas in written format or orally.
• Strong ability to multi-task an establish priorities.
• Must have the ability to adapt to a changing environment in a growing company.
• Physical requirements/abilities of this position can include but are not limited to: the ability to lift up to 50 pounds without assistance, moving objects in an industrial setting, standing, climbing, bending, stooping, kneeling, crouching, crawling, and other repetitive physical motions.
• Required use of office equipment can include but is not limited to: copier, shredder, scanner, phone, mouse, keyboard, computer, and multi-function printers.
• Maintain effective, collaborative working relationships with a range of people.
• Must have the ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Have the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Should be able to tell when something is wrong or is likely to go wrong – does not involve solving the problem, only recognizing there is a problem.
• Must be able to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• Need the ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

Minimum EDUCATION, CERTIFICATION, & LICENSURE Qualifications

• High School diploma or equivalent is required.
• Experience with machinery or operation is highly preferred.
• U.S. Citizen
• Must be able to pass a Background Check/Drug Screen.
• Ability to travel internationally
• Industrial Background & Mechanical Aptitude a Plus