Customer Service Representative

Stevens Point Auto Center Job OpportunityAt Stevens Point Auto Center, we take pride in taking care of our people and our guest's. In this role, you will be handling inbound and outbound service scheduling calls, while prioritizing each guest's service experience. We take pride in creating a fun and inviting culture with personal and team goals to help you continuously grow in your role and future opportunities within our company. Hands on training and continuous guidance will be provided to help you learn and grow in your position.ResponsibilitiesAnswer customer service calls for scheduling inquiriesRespond promptly to internet, phone and text inquiriesStrive to hit daily personal and team goal metricsComplete outbound service scheduling calls for future appointments needed for parts or recallsFollow up with guests who missed/canceled appointmentsParticipate in being a team player and creating a positive atmosphereUtilize CRM goal tracking system dailySkills / RequirementsStrong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityGoal OrientedStrong computer skillsWilling to submit to a pre-employment background check & drug screenBenefitsMedical and DentalVision InsuranceLife Insurance401K PlanPaid TrainingEmployee discounts on products and servicesGrowth OpportunitiesPromote From WithinAbove average industry payHoliday Parties & CelebrationFamily owned and operatedHeavily involved in giving back to the communityBase hourly + CommissionOur vision is to be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do, which reflects in our everyday process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.