People and Culture Manager

The Role We are seeking a People & Culture Manager to lead recruitment, employee relations, and performance management for our growing team. With a multi-state footprint (FL, NY, TN) and a workforce of approximately 38 professionals, we need a "People & Brand" leader who can professionalize our operations without overloading our "process-light" culture. Your mission is to ensure we have the right people in the right seats, that they are trained and safe, and that our "relaxed yet serious" culture is felt across every office. The ideal candidate brings both HR expertise and a marketing mindset—someone who can attract great talent, tell our story internally and externally, and build programs that engage and develop our team without overcomplicating how we work. Who We Are Mann Wireless is a leader in cellular phone and two‑way radio enhancement systems within buildings. We have been in business for over 25 years and have grown by the strength of our reputation for integrity, quality, and customer satisfaction. We are headquartered in Largo, FL with offices in Smyrna, TN and Ballston Spa, NY. Why This Role Matters This is a high‑impact role at a pivotal stage of growth. You will help define how we attract, support, and develop our people—ensuring we scale in a way that preserves what makes our culture strong while preparing us for what’s next. We’re currently scoping this as a part‑time position but it could grow to full‑time as the company grows. Key Responsibilities Talent Acquisition & Employer Branding Lead full‑cycle recruiting across all functions, from sourcing to onboarding Partner with leadership to anticipate hiring needs aligned with company growth, executing a hiring plan aligned with 6, 12, and 18‑month goals Develop and communicate a compelling employer brand and candidate experience Improve and update job descriptions to ensure they reflect our mission and "what's in it for the candidate." Performance Management & Development Foster a positive, inclusive, and high‑performing culture Act as a fair advocate for employees while protecting company interests. Address employee concerns with empathy, sound judgment, and fairness Lead performance management, including annual reviews, career development paths, and necessary disciplinary documentation or mediation. Support career development planning, coaching, and training initiatives Partner with managers to recognize high performance and address underperformance Support managers in navigating team dynamics and challenges Culture, Communication & Engagement Create and maintain a compelling, modern employee handbook that reflects our values, benefits, and growth opportunities Develop and publish a quarterly internal newsletter to keep employees informed and engaged Identify and implement creative ways to strengthen communication and connection across the company Process & Infrastructure (Right‑Sized) Introduce scalable HR processes that support growth while respecting our low‑process culture Continuously evaluate and refine programs to ensure they are effective, simple, and well‑adopted Balance structure with flexibility—knowing when to build and when to stay lean Serve as the power user for Paylocity, SharePoint, and Microsoft 365. Build out Paylocity modules for benefits, PTO transparency, and training tools. Support open enrollment and act as the primary liaison with insurance vendors, EAP providers, and external partners. Safety, Training & Security Work closely with the Compliance Officer to track and manage training for driver safety, first aid, OSHA, cybersecurity, and more. Marketing & Cross‑Functional Support Contribute to external marketing initiatives as needed (e.g., recruiting campaigns, culture content, social media) Help tell the story of who we are as an employer and why people should join and stay Assist with other initiatives as needed. Requirements Qualifications 5+ years of experience in HR, People Operations, Talent, or a similar role Demonstrated strength in recruiting and employee relations Experience building or improving performance management and development programs Strong communication and storytelling skills; background in marketing, communications, or employer branding is a strong plus Ability to thrive in a growing, evolving environment with minimal structure Practical, solutions‑oriented mindset with strong judgment and emotional intelligence Proven ability to influence and build trust across all levels of an organization SHRM‑CP, SHRM‑SCP, PHR, or SPHR certification (preferred but not required) The Ideal Profile The Balance: You are a critical thinker with "common sense." You know how to implement enough process to stay organized without stifling the team's efficiency. The Communicator: You are an excellent listener who can hold confidence while keeping lines of communication open with leadership and staff. The Growth Mindset: You aren't just maintaining a department; you are building a professional infrastructure that supports a scaling business. Technical Proficiency: Experience managing multi‑state payroll/HRIS (Paylocity preferred) and organizing resources within SharePoint. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plan Future Security: 401K to support your long‑term goals Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation. Work‑Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock. Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered How to Apply If you have a high level of personal accountability and a passion for leading high‑performing teams, we want to hear from you. Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non‑discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA). We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company. Apply today. #J-18808-Ljbffr Mann Wireless, Ltd.