Sales Associate I

Job Description

Job Description

Build Your Career While Helping Build Stronger Communities

Are you friendly, dependable and energized by helping customers? Join the Dallas Area Habitat for Humanity ReStore team and put your customer-service skills to work for a meaningful mission.

Our ReStores sell donated furniture, appliances, building materials and home-improvement products. Revenue generated through our stores helps Dallas Area Habitat for Humanity expand access to affordable homeownership and build stronger Dallas communities.

As a ReStore Sales Associate, you will create a welcoming shopping experience, assist customers, process purchases and help keep the sales floor organized. Sales associates may also be cross-trained to assist with merchandise, donations and warehouse operations based on store needs.

Position Overview

The ReStore Sales Associate provides professional and efficient customer service while accurately processing customer transactions. This position assists customers, handles cash and credit receipts, supports daily sales-floor operations and works with employees and volunteers to create a positive ReStore experience.

The Sales Associate receives daily direction from the Store Manager, Assistant Store Manager or Team Lead.

Essential Responsibilities

• Greet customers and provide friendly, professional assistance.
• Answer customer questions and provide information about merchandise, pricing and store policies.
• Accurately process cash, credit, debit and other approved customer transactions.
• Open, operate and balance an assigned cash register.
• Verify merchandise descriptions, quantities and prices.
• Prepare and organize receipts, payments and other transaction records.
• Refer customer concerns to the appropriate manager when needed.
• Assist with stocking, organizing and maintaining merchandise displays.
• Help maintain a clean, safe and welcoming sales floor.
• Assist with donation-processing and warehouse functions when assigned.
• Work cooperatively and communicate professionally with employees and volunteers.
• Maintain working knowledge of Dallas Area Habitat for Humanity and ReStore frequently asked questions.
• Follow all cash-handling, loss-prevention, safety and customer-service procedures.
• Represent Dallas Area Habitat for Humanity positively and professionally.
• Perform other duties as assigned.

Qualifications

• Available to work weekdays and weekends as needed is required
• High school diploma or GED.
• At least six months of retail, customer-service, cash-handling, bookkeeping or similar experience preferred.
• Experience working directly with customers or the public.
• Ability to accurately process transactions and handle money.
• Ability to communicate clearly and professionally.
• Ability to learn ReStore merchandise categories, pricing procedures and store departments.
• Ability to work effectively with employees and volunteers.
• Basic computer and point-of-sale system skills.
• Commitment to the mission of Dallas Area Habitat for Humanity.
• Ability to work a flexible retail schedule, including weekends, based on business needs.
• Willingness to be cross-trained and assist with sales-floor, donation-processing and warehouse responsibilities.
• Ability to lift and carry items weighing up to 35 pounds, with or without reasonable accommodation.

Schedule and Benefits

This is a full-time, hourly, nonexempt position generally expected to be scheduled approximately 35–38 hours per week, depending on operational and business needs. A particular shift, weekly schedule or specific number of hours is not guaranteed.

Full-time employees are eligible for a competitive benefits package, subject to the eligibility requirements, waiting periods and terms of each plan, including:

• Medical insurance, Dental insurance and Vision insurance
• 401(k) retirement plan
• Ten days of paid time off for vacation and sick time per year
• Paid holidays
• Short-term disability insurance and Long-term disability insurance

Equal Employment Opportunity

Dallas Area Habitat for Humanity is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status or any other status protected by applicable law.

Reasonable accommodations are available to qualified applicants and employees with disabilities.