Transportation Services Driver

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

Salary: $11.00 – $11.25 per hour

Minimum Educational Requirements

• Must be at least eighteen (18) years of age
• High School Diploma, GED, or qualifying documentation from a comparable educational entity required

Position Summary

The Transportation Driver provides safe, dependable transportation services for consumers traveling to and from appointments, including Medicaid-payable appointments. This position also supports consumers through positive skill-building activities and assists with accessing community resources. The ideal candidate is reliable, professional, compassionate, and committed to maintaining consumer safety and confidentiality.

Duties & Responsibilities

• Transport consumers safely and professionally to and from appointments, including office visits and Medicaid-payable appointments
• Accurately complete and submit required transportation documentation for each trip
• Ensure vehicles are properly maintained by scheduling routine maintenance and promptly reporting mechanical issues or concerns to a supervisor
• Support consumers in developing positive life and coping skills, including emotional regulation, crisis coping, and interpersonal skills
• Assist consumers with accessing and utilizing community resources and support services
• Maintain professionalism, confidentiality, and compliance with all Pathways policies and procedures
• Follow all transportation safety standards, Medicaid transportation requirements, and organizational guidelines
• Perform additional duties as assigned within the scope of the position

Experience & Training Requirements

• Minimum of one (1) year of full-time experience working with individuals receiving treatment services for a mental health disorder required
• Must successfully complete the department-approved training program within six (6) months of hire
• Must meet all personnel and training requirements for CCBHC and Medicaid transportation services in accordance with broker contracts and Pathways standards

Skills & Knowledge Required

• Safe driving practices and strong attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and maintain accurate records
• Dependability, flexibility, and professionalism
• Ability to interact respectfully and compassionately with consumers and community partners
• Basic computer and documentation skills preferred

Population Served

Consumers receiving behavioral health and related support services who require transportation assistance to attend appointments and access community-based resources