SFDC Process and Capability Lead for AI

SFDC Process and Capability Lead for AI

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

The AI Capability Lead role is essential for accelerating productivity, driving innovation, and ensuring the successful implementation and scalability of the current and future roadmap of the Agentic AI program providing AI powered selling, productivity enablement, and enhanced user experiences for our sales teams, our sales operations teams, and our customer/partner facing organizations across HPE. The AI Capability lead is a cross-functional role responsible for managing and driving the solutioning, and optimization of AI tools, features, and industry-leading solutions within HPE's Salesforce (SFDC) platform. This role serves as a bridge between technical capability and business application to ensure alignment with HPE business goals and the seller experience. This role will be key to ensuring the successful implementation of our Catalyst AI projects and LTP Roadmap for FY'26 and beyond as solutions expand, and usage increases.

This role will:

• Partner with Global Process Owners, Experience Leads, and stakeholders to translate business needs into defined requirements to deliver AI-enabled capabilities. This role will drive requirements gathering, solution design, testing, and delivery.
• Define the AI capability roadmap for the SFDC platform aligned with business priorities (Sales, Partner Experience, Sales Support)
• Identify opportunity areas where AI can drive measurable improvements in productivity and experience
• Be responsible for providing centralized governance and engagement and will lead proof of concepts to validate value and usability.
• Establish governance for AI tool evaluation, pilots, implementation
• Support objective vendor/tool assessments (TCO, security/compliance, integration feasibility, scalability, reliability, data lineage, latency, and interoperability with existing SFDC apps).
• Collaborate with Enterprise Architecture, Data & Analytics, Security, and Salesforce engineering teams to design scalable AI-enabled solutions within SFDC.
• Ensure seamless integration with core SFDC objects, AppExchange apps, and external systems while maintaining data quality and governance.
• Partner with IT, security, privacy, and legal teams to ensure compliant, scalable deployments.
• Communicate progress and results throughout the release cycle
• Establish and participate in a cross-functional AI governance body for SFDC to ensure alignment across impacted capabilities and processes

About the Candidate

• You will have Bachelor's or Master's degree in Business Management or equivalent
• You will have typically 6-10 years experience in IT, CRM, Business & Strategy or related discipline
• You will have experience designing and implementing overall process and tools management and improvement frameworks to provide SFDC Capability experiences and features designed to the HPE sales process.
• You will have thorough understanding of and experience in applying business and sales operations practices and process design to situations
• You will have thorough understanding of the Software Development Life cycle
• You will have mastery in English and local language.
• You will have ability to effectively communicate business processes and how sales tools and capabilities align to those processes.
• You will have strong stakeholder engagement and can interface at all levels of the organization including Directors / VP level

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales Operations

Job Level:

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 105,500 - 243,000 in Texas – Canada: Annual Salary CAD 131,000 - 181,000 in OntarioThe listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at

Information about employee benefits offered in Canada can be found at

Des informations sur les avantages sociaux offerts sont disponibles sur

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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