Customer Service Rep II
$18.4 - $24.75 per hourWatkins Wellness
- # Customer Service Rep IIApplylocations: US - California - Santa Ana: US - Indiana - Indianapolistime type: Full timeposted on: Posted Todayjob requisition id: REQ53521At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.**Your Role at Delta Faucet**Join Delta Faucet Company's Newport Brass Customer Service Team as a Customer Service Representative II. In this role you will research and respond to luxury product inquiries from trade customers, sales agencies, and homeowners.The expectation is to offer a high-quality, upscale service experience through diverse communication platforms, such as phone, email, and chat. Using Salesforce Service Cloud, you will accurately detail all customer interactions. In addition, you will deliver company policies and procedures, such as warranty processes, with precision and courtesy.**Responsibilities*** Provide luxury level Technical Support to all business partners and end users* Provide timely, professional communication with external and internal customers, including Delta’s Contact Center, Rep agencies, sales, marketing, and engineering* Respond to telephone calls and emails that require product research, both general and technical* Partner with Technical Support Specialists, Product Managers, Engineers, and Sales Managers to help resolve complicated customer issues and concerns* Monitor all communication channels to ensure accurate follow-up is done to resolve inquiries promptly* Ask qualifying questions to identify customer needs* Fully answer, and anticipate, the needs of our customers to prevent repeat communication. Strive for one call resolution.* Address customer dissatisfaction with care, perseverance, and concern* Balance multiple tasks and make business decisions with little supervision* When faced with multifaceted decision-making, respond positively* Strong desire to learn about past, present, and future products* Attend cross-functional meetings as needed to support company initiatives* Other tasks and projects as assigned**Qualifications*** High School diploma or equivalent experience required* A minimum of 3 years of experience in customer service, or a comparable blend of educational background and practical knowledge* Experience working in a telephone-based customer service role is required* Prior experience working with plumbing products required* Expert knowledge of Delta’s product lines desired* Systems proficiency (SAP, Salesforce, and MS Office)* Genesys Phone system experience is a plus**Why Join Us?**At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.## Company: Brasstech### ### Full time### ### Hiring Range: $18.40 - $24.75 USD### ### Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.*Brasstech* *(the “Company”) is an equal opportunity employer and we* *strive to employ the most qualified individuals for every position***.* The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.*
- J-18808-Ljbffr Watkins Wellness
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Rep II in Brooklyn, NY vacancy
$16.97 - $22.1 per hour
...Patterson and believe that they build a stronger and successful organization. Job Summary As a Patterson Veterinary Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry...SuggestedLocal areaWorldwidePatterson Companies
Brooklyn, NY1 day ago- ...here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Customer Service Rep II operates under the direct supervision of the Personal Property Shipping Office Outbound/Inbound Lead with oversight by the...SuggestedFlexible hoursWeekend work
- ...an innovative and adaptable engineering services and R&D organization based in Woburn, MA.... ...deliver advanced products and solutions to customers across U.S. government agencies (... ...customers. POSITION: Customer Support Specialist II Reporting to the Senior Director of...SuggestedFull time
Hutchinson
Brooklyn, NY4 days ago - ...Description Posted Tuesday, September 1, 2026 at 6:00 AM Job Summary Under the direction of the Customer Service Manager or Supervisor as assigned, the Customer Service Specialist II is responsible for representing HellermannTyton by serving our customers. Requests and...SuggestedLocal area
HellermannTyton
Brooklyn, NY2 days ago - ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role...SuggestedContract workPart timeLocal area
Dollar Tree
Richmond Hill, NY1 day ago $18.15 - $22.69 per hour
...The Administrative Support Assistant II serves as a key member of the Eller College of Management Undergraduate Programs Office... ...records and databases, and assists with facilities, technology, and customer service functions. The role works collaboratively with faculty, staff,...Hourly payFull timePart timeWork experience placementWork at officeRelocationMonday to FridayWeekend workAfternoon shiftUniversity of Arizona
Brooklyn, NY1 day ago- ...With a commitment to freshness, traceability, and chef-focused service, Down East continues to bring the ocean’s bounty straight to the back of house. Primary Job Function Customer Service Representatives II (CSR II) serve as senior-level contributors within the...Weekly payLocal area
$20 - $25 per hour
...responsible for providing expert technical and customer support to both medical and non-medical... ...benefit from the company's products and services. The Specialist will also coordinate with... ...Care Guide Support Specialist II The Care Guide Support Specialist is responsible...Work at officeRemote work$53.5k - $58.5k
Aon is looking for a Customer Service Specialist II! As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Aon Affinity Healthcare Model Office in Fort Washington, PA. This is...Temporary workWork at officeLocal area$5,000 per month
SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may...Contract workLocal area- Description The Customer Service Representative II is responsible for supporting daily sales activities for accounts within assigned industry markets and geographic regions. This position serves as the liaison between customers, the Sales Team, Production, and Logistics...Temporary workWork at office
$19.13 - $28.69 per hour
...Branch Banking - Client Consultant II-Licensed Location: Brooklyn, NY 11229 The... ...completed and needs met. Execute all sales, service, and banking transactions accurately and... ...Minimum experience required: 4 – 5 years customer service and sales experience, (including...Hourly payLocal areaFlagstar Bank
Brooklyn, NY14 hours ago$47.32k - $53.24k
...Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated... ...) and may suggest substitutes when necessary Informs customers of unit prices, shipping/delivery dates, anticipated...Contract workWork experience placementWork at officeLocal areaImmediate startShift work- ...Position Summary The Office Administrator II provides day-to-day administrative and... ...resource for employees, candidates, visitors, customers, and partners; route questions... ...operations support, HR support, customer service, or related experience required; manufacturing...Hourly payWork at office
Apogee Enterprises
Brooklyn, NY2 days ago $75k - $92k
...operational efficiency. What You’ll Do... Provide Tier I and Tier II technical support for hardware, software, and connectivity... ...MDM solutions, VoIP, and telecommunications technologies Strong customer service skills with the ability to communicate technical information...Temporary workWork experience placementWork at officeRemote workBeehive Industries
Brooklyn, NY1 day ago$19.78 - $29.67 per hour
MAC Member Service Representative - Ft.Wainwright & 10th Ave. (I, II, or III) MAC FCU, a division of Credit Union 1, is looking for a Member Service Representative to join our team. The MSR is responsible for building personal connections with new and existing members of...Work at officeLocal areaImmediate startRemote workRelocationRelocation packageShift work$30 per hour
...Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional... ...and peripherals Analyze and resolve complex user incidents and service requests Install, deploy, and maintain hardware and software systems...Work experience placementMonday to FridayDay shiftDYOPATH LLC
Brooklyn, NY1 day ago$23 - $27 per hour
...Specialist IISkip to main content#Technical Support Specialist II page is loaded## Technical Support Specialist IIApplylocations... ...to assist in requests and provide support.* Utilize excellent customer service skills and exceed employees’ expectations.* Ensure proper...Temporary workSecond jobWork at officeLocal areaRemote workNight shiftLighthouse Electric Company
Brooklyn, NY4 days ago- ...class mechanical and industrial cleaning services provider specializing in servicing the downstream... ...a knowledgeable and dependable Level II IT Service Desk Technician to provide... ...independently while delivering excellent customer service. You’ll handle more complex issues...Remote work
USA DeBusk
Brooklyn, NY1 day ago $21 per hour
About the Role The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to...Full timeFlexible hoursShift workWeekend work- ...an accommodation or an alternative application process. Customer Experience Specialist II Full Time Salary Texas, US 9 days ago Requisition ID: 3... ...KPIs Continuously improve knowledge of products, services, and processes by participating in training programs and...Full timeLocal area
- ...JOB SUMMARY The IT Support Specialist II is an entry-level technical support role focused on building foundational IT skills while... ...for someone early in their IT career who is personable and customer service focused and motivated to grow their technical skills and work...InternshipWork at office
SOLA IMPACT
Brooklyn, NY3 days ago $42k - $75k
..., innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our... ...you’ll make an Impact As an after-hours Service Desk Technician II, you will be responsible for initial ticket intake as well as escalations...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workNtiva
Brooklyn, NY1 day ago- ...General Summary The Dispatcher II position is an entry level, uniformed non-sworn, support... ...dispatch non-emergency and 911 calls for service to the campus community. This includes... ...and discretion. Strong commitment to customer service. Qualifications acquired on the job...Bank staffLocal areaImmediate startShift workNight shiftWeekend work
APCO International
Brooklyn, NY2 days ago $17.72 - $21.89 per hour
Clinical Services Representative II-Child Protection Tallahassee FL Job no: 541106 Work type: Staff Full-Time Location: Leon Categories: Social... ...Serves as a first-line liaison for internal and external customers, including clients, staff, and others. Greets patients and...Hourly payFull timeTemporary workWork at office$42.5k - $57.5k
...Required: None Job Family: Technical Support Services Skills: Collaboration,Computer Hardware,... ...Yes Job Description Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician II and build an impactful career in enterprise...Temporary workImmediate startWorldwideFlexible hours- ...Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and... ...-critical environments across America. Job Summary The IT Service Desk Analyst II role provides efficient technical assistance and support to...Hourly payFull timeTemporary workWork experience placementWork at officeRemote workFlexible hoursNight shift
- ...integrated medical and behavioral health services, community resources, and home-based care... ...Overview The Patient Access Representative II plays a vital dual role within the PACE... ...person, and in writing Deliver exceptional customer service to participants, families, and...Full timeWork experience placementLocal areaMonday to FridayShift work
- ## Patient Services Representative IIApplylocations: Georgetown, SCtime type: Full timeposted... ...!****Patient Services Representative II** Are you passionate about quality and committed... ...anticipates and acts on the needs of our customers to enhance their patient experience....Contract workShift workDay shift
- ...seeking a dedicated and compassionate Patient Service Representative to join our healthcare... ...experience by providing exceptional customer service. This role involves scheduling appointments... ...process. Patient Service Representative-II Responsibilities Perform all...Work experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Rep II. Be the first to apply!
Related searches
- automotive customer service representative Brooklyn, NY
- immediate hire customer service representative Brooklyn, NY
- customer service attendant Brooklyn, NY
- td bank customer service representative Brooklyn, NY
- inbound customer service representatives Brooklyn, NY
- airport customer experience specialist Brooklyn, NY
- customer support associate Brooklyn, NY
- customer service officer Brooklyn, NY
- remote customer care specialist Brooklyn, NY
- customer order specialist Brooklyn, NY