Customer Service Representative

Customer Service & Logistics Coordinator Customer Service & Logistics Coordinator - Middletown, NY Manpower is seeking a Customer Service & Logistics Coordinator for a growing retail company in Middletown, NY. This position is ideal for candidates with strong customer service, dispatch, logistics, or order processing experience who thrive in a fast-paced environment and enjoy coordinating deliveries while providing exceptional customer support. Responsibilities Process customer orders received via phone, email, and WhatsApp. Provide product information, pricing, and inventory availability. Verify inventory levels across multiple locations to fulfill customer orders. Coordinate and schedule deliveries utilizing company vehicles and drop‑shipment vendors. Communicate with warehouse personnel and drivers to ensure timely and accurate deliveries. Keep customers informed regarding order status, shipment tracking, and delivery schedules. Maintain accurate records of orders, deliveries, and customer interactions. Resolve customer concerns in a professional and timely manner. Schedule deliveries to commercial and residential customers while maximizing efficiency and controlling costs. Identify creative solutions to logistics and service‑related challenges. Qualifications Previous experience in customer service, dispatch, logistics, order processing, or a related role preferred. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Ability to work in a fast‑paced environment and manage changing priorities. Comfortable using phones, email, and messaging platforms such as WhatsApp. Experience with inventory management systems and logistics coordination is a plus. Strong problem‑solving and customer service skills. Positive attitude and a team‑oriented approach. Benefits Full‑time, first‑shift schedule. Competitive pay with consideration given for relevant experience. Opportunity to work with a stable and growing organization. Weekly pay through Manpower. Access to Manpower benefits, including Medical, Dental, Vision, and 401(k) options during the first 3‑6 months of employment. Location Middletown, NY – 90 Crystal Run Road, Middletown, New York 10941 View phone number on click.appcast.io) #J-18808-Ljbffr