Customer Service/Sales Support

Novelty

Customer Service & Sales Support Specialist

Location: Greenfield (Corporate Office) Schedule: MondayFriday, 8:00 AM 5:00 PM

Novelty Inc. is a multi-channel product development company that creates high-impulse, trend-driven merchandise and sells directly to major retailers. We pride ourselves on developing fun, innovative productsand building sales programs that help our partners succeed.

The Opportunity

We're looking for a Customer Service/Sales Support Specialist to join our team. This role is perfect for someone who enjoys working behind the scenes to support sales, solve problems, and ensure customers have a seamless experience.

You'll be a key point of contact for clients after the salehelping manage orders, answer questions, and keep everything running smoothly.

What You'll Do

Partner with the sales team to ensure excellent client experience
Serve as the primary point of contact for clients post-sale
Provide ongoing sales and marketing support
Process and enter orders (high volume data entry)
Coordinate product returns for guaranteed sale programs
Respond to sales team and client inquiries in a timely manner
Resolve customer concerns professionally and efficiently
Collaborate with logistics and internal teams to ensure timely order delivery
Support cross-functional projects and team initiatives

What You Bring

High School Diploma or GED
Experience supporting a sales team (retail or impulse merchandise a plus)
Strong communication skills with both clients and internal teams
Excellent organization and problem-solving abilities
Comfortable handling high-volume data entry and multitasking
Proficiency in Microsoft Office (especially Excel and Outlook)
Experience with Shopify, CRM, or ERP systems (Infor SX is a plus)

What We Offer

Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Vacation and Holidays

Why Join Us?

Be part of a creative, fast-moving company
Work closely with a supportive and collaborative team
Casual dress office environment
Play a direct role in helping customers and driving business success

Novelty

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Customer Service/Sales Support in Milwaukee, WI vacancy

Director of Customer Service
$135k - $180k
...where you'll shape the heart of the customer experience at Marvin. As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable... ...provides architectural, technical, and sales support for a premium and complex...
Suggested
Temporary work
Relocation
Relocation package
Marvin
Milwaukee, WI
4 hours ago
Account Manager
...while maintaining strong daily customer engagement and expanding... ...business through recurring supply sales and strategically managed... ...work, improve efficiency, and support smarter selling. ~ Demonstrated... ..., consult on products and services, and advise on other matters...
Suggested
Direct Supply
Milwaukee, WI
18 hours ago
Part Time Retail Salesperson
$16 per hour
...Retail Sales Associate Uniform Advantage is hiring a Part-Time Retail Key Holder to support daily store operations and deliver excellent customer service. You will assist with opening and closing the store, processing sales transactions, merchandising, and customer...
Suggested
Part time
Flexible hours
Uniform Advantage
Milwaukee, WI
18 hours ago
Customer Support Representative - ATSG
...Customer Support Representative - ATSG As a key part of our team, you'll often be a primary contact... ...processing payment after a successful sale, your mission, should you choose to... ...relationships with customers and improving customer service processes. Making sure we're working...
Suggested
ETE REMAN
Milwaukee, WI
1 day ago
Vertical Account Manager - Energy (Northeast Region)
$82k - $130k
...closely with internal teams across sales, product management,... ...solutions, while advocating for customers throughout the organization.... ...report into sales leadership and support Regal Rexnord's vertical... ...and manufacturing, sales and service facilities worldwide. For more...
Suggested
Contract work
Live in
Work at office
Remote work
Worldwide
Regal Rexnord Corp
Milwaukee, WI
18 hours ago
Customer Service and Sales Support
...Customer/Supplier Coordinator Have a passion for Inside Sales, Customer Service, and Inventory Control? Look no further! This position involves all three and is waiting... ...apply online at Keywords: inside sales support, customer service, inventory control, ERP...
Hourly pay
Full time
Work at office
Local area
Immediate start
Relocation package
Shift work
Day shift
SEEK Careers Staffing
Brookfield, WI
18 hours ago
Roofing Service Sales Representative
$100k
...exceptional opportunity for an additional full-time Roofing Service Sales Representative to support our Sales Teams in Milwaukee, WI. We are looking for an... ...) are $100k+. Job Summary: Work with existing customers and on opportunities generated through our National Accounts...
Full time
For contractors
Work at office
Local area
Flexible hours
CentiMark
Milwaukee, WI
1 day ago
Account Executive (Managed Services)
$120k - $150k
...consultative, high-value technology sales, with expertise in driving... ...strategically target ideal customer profiles (ICPs) within your... ...secure new accounts, leveraging support from a dedicated SDR... ...staff, to deliver exceptional service and support to clients./liliSales...
Impact Networking, LLC
Brookfield, WI
3 days ago
Business Office Associate - Part Time
...should be! Provide an iconic customer experience Ensuring today’... ...suits them means offering support during every step of the journey... ...associated with vehicle sales and support the functions of... ...departments Provide customer service by greeting customers and guiding...
Part time
Work at office
CarMax
Milwaukee, WI
1 day ago
Remote Sales Executive - Telecoms & Networking
$5,000 - $10,000 per month
...Remote Sales Representative Uncapped Commission | $5,000$10,000+ per month InstallPros USA is a national... ..., and we are expanding our remote sales team to support the volume of inbound customers requesting service. This is a 100% remote, commission-based sales role...
Remote job
Hourly pay
WebProps.org
Milwaukee, WI
3 days ago
Kinaxis Mid-Market Sales Account Executive
...conventional practices with Reinvention Services and Engines. Our expertise... ...Solutions Mid Market ?Sales Executive for US companies?... ...business opportunities with customers seeking Supply Chain Planning... ...for progressing the sales and supporting the customer to complete the...
Contract work
Work experience placement
Live in
Work at office
Local area
Accenture
Milwaukee, WI
2 days ago
Account Manager II - RE-Expansion
$69.08k - $92.11k
...giving you the flexibility, support, and opportunity to make a lasting... ...for Regional Enterprise sales account development within an... ...territory for a complex suite of services and robust product sets to... ...position requires travel to customer sites and must be based in Oregon...
Full time
Temporary work
Live in
Remote work
Work from home
Lumen
Milwaukee, WI
1 day ago
Sales Clerk PT 6780
$15 per hour
...Sales Clerk Opening Date: 28 May 2026 Pay Plan/Series/Pay Band: NF-2091-01 Closing Date... ..., WI - Exchange Duties: Welcome customers, maintain product knowledge and help with... ...merchandise, and provide outstanding customer service, which may require demonstration and/or...
Full time
Temporary work
Part time
Work experience placement
Internship
Monday to Friday
Flexible hours
Shift work
Coast Guard Exchange (USCGCSC)
Milwaukee, WI
3 days ago
Customer Service Representative
...Responsibilities and Duties Our Customer Service Representatives are responsible for providing... ...Service also provides key account support and management. Key person for responding... ...from the customer to working with our sales channel and quoting department to develop...
Worldwide
Monday to Friday
Allegis
Hales Corners, WI
1 hour ago
Account Installation Specialist
$50k
...responsible for installing and setting up new customer accounts and ensuring all... ...This position partners closely with sales and operations to support new account setup, complete field installations... ...for additional products or services. Support account growth by...
Bi-weekly pay
Local area
Thompson Safety
Brookfield, WI
3 days ago
Account Manager - Trade Shows
...approach to building client sales while managing their trade show... ...production, and corporate support. Locations include Milwaukee,... ...budget, including applying any service agreements that are in place... ...driven environment Strong customer service & conflict resolution...
Work at office
Remote work
Flexible hours
Derse
Milwaukee, WI
18 hours ago
Traveling Associate Banker - Pay Starting at $20+ DOE
$20 per hour
...are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And... ...is on providing high-touch service to our customers and employees,... ...performing Teller duties. Performs sales support activities for sales...
Temporary work
Bank staff
Work at office
Local area
Day shift
North Shore Bank
Brookfield, WI
1 day ago
Account Manager-Milwaukee/Madison
...integrity fuels ours, and we are committed to supporting our employees to reach their full... ...The Account Manager is responsible for sales and support of Aerogen products in assigned... ...includes, but not limited to, gaining customer interest, providing quotations,...
Weekend work
Aerogen
Milwaukee, WI
2 days ago
Area Account Manager - Beaumont
$85k - $125k
...existing accounts and pursue new customer opportunities within your assigned... ...Industrial Distributors to drive sales, provide product training, and support key market initiatives. We are looking... ...and manufacturing, sales and service facilities worldwide. For more information...
Contract work
Live in
Remote work
Worldwide
Night shift
Regal Rexnord Corp
Milwaukee, WI
2 days ago
Associate Customer Onboarding Manager
$50k - $65k
...WWT today! Why should you join the Customer Experience team? WWT’s Customer Experience... ...making the shift from transactional sales models to supporting recurring revenue. Customer... ...all EA specifics and requirements, WWT services, WWT engagements, etc. Provide in-...
Full time
Contract work
Remote work
Shift work
World Wide Technology
Milwaukee, WI
4 days ago
Power Rental Service Supervisor
...Power Rental Service Supervisor The Power Rental Service Supervisor is responsible... ...order management, equipment readiness, and customer support to ensure safe, efficient, and... ...drives operational excellence, supports sales growth, and ensures best-in-class customer...
Fabick Cat
Milwaukee, WI
1 day ago
Sales Support Representative
$18.71 - $29.92 per hour
...Sales Support Representative Since 1953, Ferguson has been a source of quality supplies... ...better businesses. We exist to make our customers' complex projects simple, successful, and... ...to provide best-in-class products, service and capabilities across the following industries...
Hourly pay
For contractors
Work at office
Local area
Monday to Friday
Ferguson
Brookfield, WI
2 days ago
Sales Account Representative
...Sales Account Representative Launch your sales career with Uline... ...team of sales professionals supported by the best training, tools... ...Responsibilities Manage and grow customer accounts within your... ...Provide legendary customer service with the help of our sales support...
Relocation
Uline
Milwaukee, WI
18 hours ago
Bank Sales & Service Representative(Universal Banker/Teller)
...communities where we live and work. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The... ...capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying...
Work at office
Immediate start
Shift work
First Citizens Bank
Glendale, WI
18 hours ago
Flex Account Executive, SMB - Milwaukee, WI
$115k - $185k
...a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As an SMB Flex Territory... ...all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real...
Local area
Relocation
Home office
Flexible hours
Toast
Milwaukee, WI
18 hours ago
Client Solutions Manager
$100k
...decade of industry experience. Slice Merchant Services offers innovative payment processing... ...Services is seeking driven, ambitious outside sales professionals to join our most aggressive... ...will have a dedicated sales manager & support team, continued results-driven training,...
Local area
Slice Merchant Services
Hales Corners, WI
3 days ago
Account Executive - Milwaukee
$100k
...High Impact B2B Sales Professional Opportunity Are you ready to make an impact at a leading S&P 500 software organization within the... ...income potential, elite sales training, strong leadership support, and clear advancement pathways. What You'll Receive ~$100,...
Full time
Internship
Work at office
Night shift
Talent Bridge
Milwaukee, WI
4 days ago
NA Quoted Services (NAQS) Sales Specialist HVAC
$23 - $33 per hour
...Remote Na Quoted Services Sales Specialist As a NA Quoted Services (NAQS) Sales Specialist... ...Inc., you will play a critical role in supporting the sales and service lifecycle for HVAC... ...across a portfolio of National Account customers. This position focuses on reviewing,...
Hourly pay
Work at office
Local area
Remote work
Johnson Controls
Milwaukee, WI
10 days ago
Strategic Major Account Manager, Spectrum Business
...management and consultative sales Conduct proactive needs analyses... ...opportunities and improve service levels Present tailored... ...with Sales Engineering, Sales Support and Marketing teams to enhance... ...for residential and business customers through the Spectrum brand....
Contract work
Work at office
Local area
Visa sponsorship
Spectrum
Milwaukee, WI
4 days ago
Client Relationship Manager/Sales Support
$22 - $23 per hour
...love building relationships with our customers and vendors to serve them excellently... ...timely fashion. Delivering excellent service and quick response times.... ...interactions in our software. This is a support role, not a sales role. We’re looking for someone who...
Hourly pay
Full time
Casual work
Relocation
Monday to Friday
Advantage+ Financing
Brookfield, WI
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service/Sales Support. Be the first to apply!