Unarmed Guard I - Baltimore City DSS

Unarmed Security Guard I - Baltimore Department of Social Services

The Unarmed Security Guard (UG) is a part of TCS Security, which protects our client's premises, assets, personnel, and maintains a high visibility presence, and prevents illegal or inappropriate actions. The UG's responsibility is to provide unarmed guard services and maintain a safe and secure environment for employees and visitors.

Day to day you'll …

• Provide basic site monitoring, perimeter survey, public information assistance, holds a single post, and emergency notification and assistance
• Ensure to carry out oral and written instructions and instruct others on necessary rules, duties, and functions
• Maintain a professional, courteous, and effective approach to the public
• Ensure no unauthorized persons or persons are in the building and observe activities of individuals in the building to ensure that building rules and regulations are observed by requesting compliance
• Perform duties as required by Post Orders, SOPs, and all other sites, company, and contract requirements
• Obtain proper driver's license/photo ID for all visitors prior to granting access to the building; issue the appropriate visitor ID badge(s) to the visitor, ensure that all visitors are escorted to their destinations when required
• Control access to the parking lot; enforce rules on parking in permit areas, visitor parking areas and restricted parking areas
• Use security equipment such as electronic access card scanners, and personnel and vehicle-searching equipment if applicable
• Refrain from alcohol consumption eight (8) hours prior to their shift and not report to duty under the influence of any alcohol.
• Utilize cell phones only when their use does not interfere with guards assigned duties
• Maintain the cleanliness of their work area and equipment
• Report any unusual activity or security violations to the facility manager
• Safely use government property if assigned, and immediately report lost, damaged, or stolen government property to a direct supervisor or the next personnel in the chain of command

Requirements

What you'll bring to the team

Education

• High School diploma or equivalent

Work Experience

• Must have at least two years of security guard service

Qualifications

Must be 21 years of age or older

Must have or be able to obtain a Maryland Guard Card

Must be able to pass a background check, pre-employment drug screen

Must be physically and mentally capable of performing duties as required

Must be physically able to climb stairs, and free of any hearing impairment

Must have vision corrected to 20/20 in one eye and 20/30 in the other

Must comply with the company's Fitness for Duty policy

Must be capable of exercising judgment and acting quickly in an emergency

Must be of such temperament and maturity that they shall be able to function under physical threats and verbal abuse without taking such behavior personally

Must be polite, respectful, patient, understanding, able to adapt to challenging situations, and able to treat the public in a courteous and effective manner

Must have the ability to effectively communicate, read, write, and understand instructions in English

Must be authorized to work in the United States of America

Training

• Onsite Security Guard Training
• Must participate in customer service training
• Maryland HQL and CCW
• 12-hour Maryland Security Guard Training
• OC Spray, Baton, and Handcuffing
• CPR, Narcan, and First Aid
• De-escalation and Dealing with Difficult Customers training
• All training required by the Director of Security
• Any other training mandated by the company or required per the contract

Pay Rate

$17.17/hour

Schedule

1st, 2nd, or 3rd shift

Benefits

Eligible employees may enroll in the available medical, dental, and vision coverage plans. Trust also offers a 401K plan with employer match, and voluntary Life, Accident, Short-Term Disability coverage.

About Trust Consulting Services

Trust Consulting Services, Inc. is a certified SDVOSB firm specializing in Acquisition Management, Program Management, Financial Management, Information Technology and Facility Management in support of state, local and federal agencies. Trust Consulting Services' purpose is to provide help and inspire confidence in our clients and communities everywhere. Innovation, Trust, Results, and Client-Centricity are the foundations of Trust Consulting Services. They guide our decisions and ensure we deliver exceptional service that helps your business succeed in the digital age. All qualified applicants are welcome and encouraged to apply.