Full-Time Assistant General Manager - Folsom, CA

Assistant General Manager - Hawkins School of Performing Arts - Folsom, CA

Ensemble Performing Arts is seeking a highly organized, motivated, and customer-focused Assistant General Manager to support the daily operations of our growing performing arts school. This leadership role will work closely with the General Manager to oversee administration, staff coordination, student services, scheduling, enrollment, and facility operations.

The ideal candidate is a proactive problem-solver with strong leadership skills, excellent communication abilities, and a passion for arts education.

Key Responsibilities

Operations & Administration

• Assist in managing day-to-day school operations across all departments.
• Ensure front desk, registration, and administrative processes run efficiently.
• Maintain organized records, databases, and reporting systems.
• Monitor supplies, inventory, and facility needs.

Staff Leadership & Support

• Supervise front office and administrative staff.
• Assist with onboarding and training new team members.
• Help maintain a positive, professional, and collaborative workplace culture.
• Support instructors with scheduling, classroom logistics, and communication.

Student & Family Experience

• Provide exceptional customer service to students and families.
• Handle inquiries, registrations, billing questions, and concerns professionally.
• Help improve student retention and enrollment growth.
• Build strong relationships with families and community members.

Business Development & Marketing Support

• Assist with promotions, community outreach, and special events.
• Support recital production logistics, showcases, and performances.
• Track KPIs including enrollment, attendance, and customer satisfaction.
• Identify opportunities to improve systems and profitability.

Qualifications

Required:

• 2+ years management or assistant management experience.
• Strong leadership and team supervision skills.
• Excellent customer service and conflict resolution abilities.
• Strong organizational and multitasking skills.
• Proficient with technology and quick to learn new systems.
• Ability to work evenings and weekends as needed.

Preferred:

• Experience in education, performing arts, dance studio, music school, or youth programs.
• Event planning or recital production experience.
• Knowledge of enrollment systems and family-based service businesses.

Compensation & Benefits

• Paid-time off
• 401k with employer match
• Health benefits available
• Professional development and growth opportunities

About Hawkins School of Performing Arts

Hawkins School of Performing Arts is a legacy studio that has been inspiring dancers, singers, and actors for more than four decades. We are a place where first steps are celebrated, passions are discovered, and artists of all levels are empowered to grow.

At Hawkins, we believe the performing arts build more than skill, they build confidence, discipline, and heart. Through world-class training and dedicated instruction, we nurture both the artist and the individual. Whether beginning a journey or striving for the next level, Hawkins is a home where talent is developed and the human spirit is uplifted.

About Ensemble Schools

Ensemble Schools is a collaborative network of community-driven Music & Dance schools. While each school maintains its unique identity, they share resources to ensure collective success.

Who We Are

Our mission is to empower artists by safe-guarding the business that love them. Our values include:

• Stewardship: We are caretakers of our local businesses and communities, helping them thrive by making it easy for our teachers to cultivate an enriching learning experience for students.
• Growth: Our teachers are integral to our success, and we are committed to their professional growth. As an ever-growing partnership of music and dance schools, we seek to increase the high-quality resources provided to our schools and teachers.
• Stagehands: Our Shared Services team runs in the background to support our schools. By doing this, we champion our teachers and students to be the real stars of the show!

How to Apply

Interested candidates are invited to send their resume and a brief cover letter to Allison Liedman through this portal. We embrace diversity within our artistic community and encourage all qualified individuals to apply.