PT Teller I

Wichita East, 8411 East 21st Street North, Wichita, Kansas, United States of America Job Description Hours range from 11:30am-5:00pm. At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The job includes ensuring a high level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. What we’re looking for: Someone who will provide excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements. The candidate will support RCB Bank’s customer service standards across a multi-branch network by promoting products and services that enhance the customer’s banking experience and help safeguard Bank assets by following established fraud-prevention, cash-handling, and security procedures. What would make you a great fit: You can communicate clearly and effectively with customers and co‑workers. You understand basic fraud indicators and are committed to proper escalation procedures. You can manage multiple tasks/projects and deadlines simultaneously. You care about your community and have a desire to be involved. What you’ll do: Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures. Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity. Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support. Balance drawer at the end of shift and report any outages to Teller Supervisor. What you must have: Customer service and cash handling experience. High school diploma or GED. Successful completion of teller essentials training program after hire. What you get: Medical Plan. Prescription Drug Plan. Vision Plan. Flexible Spending Accounts (Healthcare & Dependent Care). Life and AD&D Insurance. Disability Plans. Life Assistance Plan (EAP). Multiple Supplemental Plans. Vacation and PTO. 401(k).

ESOP.

What you can expect: Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation. This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day. The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently. The individual must be capable of working harmoniously with diverse personalities of co‑workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours. RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class. #J-18808-Ljbffr RCB Bank