Estimates Specialist

Job Description

Job Description

Advanced Parts & Service, Inc. – Broadview, IL

Build Your Career with Advanced Parts & Service!

Advanced Parts & Service, Inc. is a family owned business that has been a trusted provider of commercial kitchen equipment parts, service, and installation since 1986. We take pride in delivering dependable, high-quality service to restaurants, schools, hospitals, and foodservice operations throughout the Midwest.

We are looking for a motivated, organized, and detail-oriented Estimates Specialist to join our growing team.

This position plays an important role in our day-to-day operations by preparing accurate estimates, coordinating information between departments, communicating with customers and manufacturers, and helping move service opportunities from diagnosis to approval and completion.

Key Responsibilities

• Review technician service reports, findings, pictures, and recommendations to determine the scope of repairs.
• Prepare accurate and timely customer estimates for equipment repairs, replacements, and installations.
• Identify required parts, materials, labor, and additional costs associated with each project.
• Communicate with manufacturers and vendors to obtain pricing, availability, and product information.
• Follow up on outstanding estimates to help secure customer approvals and keep jobs moving forward.
• Work closely with the Service, Parts, Dispatch, and Accounting departments to ensure estimates are complete and accurate.
• Maintain organized and up-to-date records, customer information, and estimate documentation.
• Assist with special projects and larger equipment replacement or installation opportunities.
• Identify missing information and proactively work with the appropriate departments to resolve issues.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Comfortable working with computers and learning new software systems.
• Strong problem-solving skills and the ability to work independently.
• Professional and positive attitude with a strong sense of accountability.
• Ability to work effectively as part of a team.

Preferred Qualifications:

• Previous estimating, administrative, or customer service experience.
• Experience in commercial kitchen equipment, HVAC, refrigeration, or mechanical service.
• Familiarity with parts identification, equipment specifications, and technical service reports.

What We Offer

• Competitive compensation based on experience.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Opportunities for professional development and advancement.
• A team-oriented work environment with an established and growing company.

What Makes Someone Successful in This Role?

The right person will take ownership of their work, pay attention to the details, communicate effectively, and understand that estimates are an important part of our overall customer experience.

We are looking for someone who doesn't simply process paperwork but takes initiative, follows through, identifies opportunities for improvement, and helps our team deliver an exceptional customer experience.

Join the Advanced Parts & Service Team!

If you are organized, motivated, and looking for an opportunity to grow with an established company, we would like to hear from you.

Family-owned company that provides commercial kitchen equipment installation, repair, and preventative maintenance services for restaurants, hospitals, senior living, grocery stores and more in the Chicago, Illinois, Milwaukee and Madison, Wisconsin, and Northern Indiana areas. Over the course of more than 30 years providing commercial kitchen equipment services, our focus has always remained on offering the highest quality service and parts.

Company Description

Family-owned company that provides commercial kitchen equipment installation, repair, and preventative maintenance services for restaurants, hospitals, senior living, grocery stores and more in the Chicago, Illinois, Milwaukee and Madison, Wisconsin, and Northern Indiana areas. Over the course of more than 30 years providing commercial kitchen equipment services, our focus has always remained on offering the highest quality service and parts.