Software Implementation Consultant

Avature offers highly customizable software solutions to its customers, supporting a variety of HR programs for recruiting and retention of employees and contingent workers. We bring consumer-level internet technology to corporate users, allowing them to run their operations with agility. 

We cater to many different industries, and our solutions are often uniquely tailored to help our customers thrive, which is why the implementation process is key, and that’s where you come in. If you are passionate about taking on new challenges while working alongside a team committed to innovation and making an impact on the way enterprise companies attract and retain talent, this is the perfect opportunity for you.

Your challenges and objectives:

• Take a leading role in the customer-facing implementation of strategic HR projects for large multinational companies.
• Analyze and understand business needs to contribute to the development of Avature’s commercial strategy.
• Gain a deep understanding of our product and participate in its development by providing feedback to our product design area for the enhancement of our knowledge base of best practice designs.
• Guarantee top quality implementations and adherence to project standards by reviewing and providing feedback on the work of implementation associates.

Your day-to-day activities:

Project management:

• Assist in leading the implementation of Avature software primarily for government projects.
• Provide support in outlining tasks, deliverables, and dependencies, managing timelines, identifying and mitigating risks, and coordinating efforts with internal and external parties on the project.

Business analysis and process design:

• Gain insight into customer requirements and business needs and work with commercial services teams to manage scope and project costs.
• Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.
• Design solutions for our customers in the Avature platform, identifying the different elements that will support their business process and how those elements will interact.
• Demonstrate the designed solution, gather feedback, and assist customers with user acceptance testing.

Configuration and deployment:

• Implement and customize Avature solutions based on customers’ business requirements and processes through user interface, including modelling objects, customizing core elements, and creating workflows.
• Engage with multiple technical services teams to provide refined requirements and feedback related to data migration, integrations, data analytics, engineering, cloud services, and web portal design, among other.
• Channel customer requests to internal teams for modifications, issues, feature requests, or resolution of possible bugs.

About you:

Minimum Qualifications

• Proficient in English.
• Experience in managing software implementation projects of varying complexity, preferably related to SaaS or HR software.
• Previous experience configuring and supporting SaaS systems as a business systems analyst or system administrator.
• Willing and eligible to be sponsored for US government security clearance (clearance requirements vary by customer).
• Strong analytical and problem-solving skills. 
• Excellent communication and presentation abilities. 
• Interest in software configuration and process design.
• Comfortable using AI tools in day-to-day work and genuinely interested in staying up to date with emerging AI capabilities. 

Preferred Qualifications

• Experience working with US government or federal customers.
• Experience gathering and documenting business requirements. 
• Advanced degree (MBA or MS)

About us:

Avature is a market-leading enterprise SaaS provider for global talent acquisition and talent management. We have a strong commitment to high-quality engineering and customer service and are recognized innovators in the large enterprise market. Leading organizations around the world rely on Avature, including Fortune 500 companies, global consulting firms, some of the world's largest banks and manufacturers, and government organizations. 

We design, build, implement, and support our product ourselves. With a strong culture of ownership and innovation, we continuously evolve our platform to help organizations meet the changing demands of talent acquisition and talent management. As technology continues to reshape the world of work, we leverage AI and emerging technologies to help organizations innovate, adapt, and gain competitive advantage. 

At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We believe curiosity, continuous learning, and openness to emerging technologies are essential to building the future. Through our career development programs, mentorship, and leadership opportunities, we support each person's professional growth while making a meaningful impact on our product and our customers' success.

What we offer:

• A fast-paced, energetic, and engaging environment.

• Competitive salary, with one review a year.
• Three weeks vacations.
• Four days a year to attend events related to professional development.
• Health Insurance: Two plan options available - a high deductible health plan (medical, vision, and dental; life, AD&D, and disability insurance), or a more comprehensive plan with an employer-funded Health Reimbursement Arrangement (HRA).
• 401(k) plan with a company match of $0.50 for every $1.00 contributed on the first 3% of employee contributions.
• Unlimited sick days.

An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.