Call Center Representative

Call Center Representative Location: Vancouver, WA 30 Hours/Week | On-Site Looking for a rewarding role where your voice can make a difference? Join the rapidly growing team at Santiago General Contractor Solutions, a leader in acrylic bath remodeling and home improvement. We specialize in creating beautiful, low-maintenance bathrooms, roofing, siding, and window solutions for homeowners. As our company continues to grow, we're seeking energetic and personable Call Center Representatives to help connect customers with the services they need. Why Work With Us? Competitive hourly pay + performance bonuses Uncapped commission potential Growth-focused, supportive work environment Paid training and development What You'll Be Doing: Outbound calls to homeowners to schedule consultations Answer inbound calls from interested customers Use a proven script while tailoring your approach to each call Accurately enter lead and appointment information Confirm appointments with both reps and homeowners Conduct follow-ups and ensure appointment quality What We're Looking For: Excellent communication and interpersonal skills Previous call center or phone-based customer service experience Confidence handling objections and guiding conversations Sales or telemarketing background is a plus Basic computer literacy Positive, goal-driven attitude Ability to pass a background check Ready to grow with a company that recognizes and rewards your success? Apply today and take the first step toward a fulfilling career with Santiago General Contractor Solutions!