Program Manager

Program ManagerCredera and LeapPoint have fully integrated to form a unified global Adobe Practice for their parent company, Omnicom. The combination of Credera's transformation consulting expertise and LeapPoint's award-winning Adobe capabilities, integrated into Omnicom's leading connected capabilities in media, creative, commerce, data, and identity solutions, offers comprehensive, end-to-end transformations at enterprise scale.LeapPoint is seeking a Program Manager to manage delivery and implementation of our vision of Connected Work® for the world's biggest brands, where we help clients optimize their content supply chain by strategically integrating people, processes, and Adobe technology to address board-level challenges and fuel marketing transformation at an unprecedented pace. In this role, you will help our clients by aligning their teams with organizational strategies, transparently conveying business and ROI costs, and building a well-integrated technology stack to jumpstart their digital transformation.As a Program Manager at LeapPoint, you will have the opportunity for:Client Relationship Management: build, manage, and grow long-term relationships with clients, serving as the primary point of contact to ensure satisfaction, alignment, and successful outcomesProgram Planning & Execution: develop and oversee detailed program plans, timelines, and milestones to ensure timely delivery of content supply chain solutions, while proactively identifying and mitigating risksLead Digital Transformation: spearhead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitabilityStakeholder Collaboration: partner with internal teams (e.g., Strategy, Sales, Workfront, AEM) and external stakeholders to align on goals, scope, and milestones, resolve roadblocks, and ensure successful delivery of content supply chain solutions tailored to client needsBudgeting: develop, manage, and report on project budgets, ensuring cost-effective delivery, while maintaining quality and client expectationsResource Management: allocate and schedule internal resources, balance workloads to prevent bottlenecks, and adjust plans to ensure optimal productivity and project successPerformance Monitoring: track program progress, measure key performance indicators (KPIs), and provide regular updates to leadership and clients on milestones, challenges, and successesProcess Optimization: identify opportunities to improve delivery processes, enhance client experiences, and scale program efficiencyThe following skills will set you up for success:5+ years of program management experience leading complex implementations of multiple SaaS platformsExperience in Adobe content supply chain solutions and GenAI preferredProven track record of managing large-scale, complex digital transformation initiatives with measurable outcomes using methodologies like Agile, Scrum, or PMIExceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships and the ability to influence stakeholders at all levelsDemonstrated experience creating and managing project budgets, forecasting costs, and optimizing resource allocationPrimary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.)Outstanding verbal and written communication skills, with experience delivering presentations, status reports, and training sessionsStrong strategic thinking and problem-solving skillsPreferred Candidate Attributes:Results-driven, adaptable, and collaborative, with a passion for driving innovation and impactTrack record of successfully navigating things that haven't been done before and thriving in ambiguityCertifications: PMP, Agile, Lean Six Sigma, or Adobe Workfront Certified Project Manager a plusAbility to travel: This position requires approximately 10-20% travelCompensation: The salary range listed is provided for informational purposes only. Credera treats all applicants as individuals, considering, but not limited to, their professional and academic experience, specialized training, certifications, and associated responsibilities as they relate to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee. Range: $160,000 - $205,000Benefits: Credera provides a competitive salary and a comprehensive benefits plan. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare & Dependent Flexible Spending Accounts, and disability benefits. For more information regarding Omnicom benefits, please visit Working Model: Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. You'll collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients.Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Credera will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability.