Senior Manager, Management Consulting - Healthcare

Healthcare Revenue Cycle Senior Manager

The Healthcare Revenue Cycle Senior Manager provides clients with senior-level healthcare consulting services by assessing the client's business needs, recommending and implementing solutions, and managing BDO and client staff in this process. Position reflects significant industry experience in a hospital or practice setting commensurate with a senior leadership role.

Job Duties

• Develops central patient access and revenue cycle functions on a project basis similar to:
  • Single business office for professional and hospital services
  • Central patient access unit for registration and scheduling
  • Standardized policies and procedures
• Assesses revenue cycles:
  • Thoroughly reviews front and backend operations
  • Analyzes and redesigns workflow
  • Conducts performance metrics and benchmarking
  • Analyzes report functions and results thereof
  • Reviews revenue cycle systems, including third party solutions
  • Reviews charge capture (manual and EHR) and reconciliation processes
  • Identifies and prioritizes opportunities for improvement
  • Examines and provides recommendations for staffing size, structure & benchmarking
• Acts as Charge Data Master, overseeing projects to include:
  • Physician Education
  • Coding and compliance audits
  • EHR form/template assessment
  • Code scrubber technologies
  • CDM Assessment and Maintenance
• Manages interim revenue cycle for clients, as needed in similar capacity to:
  • Executive leadership
  • Supervisors
  • Third-party contracting and settlement negotiations
  • Vendor selection for outsourced billing management
• Supervises the day-to-day workload on assigned engagements and reviews work product
• Up-sells after initial engagement, as relevant
• Travels 50% or more of the time to client sites
• Other duties as required

Supervisory Responsibilities

• Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
• Communicates with BDO senior leadership and client management to meet budget and target dates

Qualifications, Knowledge, Skills and Abilities

Education:

• Bachelor's degree, required

Experience:

• Fifteen (15) or more years of healthcare finance, revenue cycle operations, clinical operations, or vendor/consultant-based experience, required
• Five (5) or more years' experience with healthcare EHR vendor systems for large group practices, and or hospitals, required

License(s)/Certification(s)/Affiliation(s):

• Epic Certification, preferred

Software:

• Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
• Proficiency in the use of Epic, Cerner, or athenaIDX, preferred

Other Knowledge, Skills & Abilities:

• Executive presence, with the ability to act as primary contact on assigned engagements
• Excellent verbal and written communication skills, as well as presentation skills
• Strong analytical and advanced research skills related to industry trends, market competition and technology
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
• Ability to interact effectively with people at all organizational levels of the Firm and with clients
• Capacity to build and maintain strong relationships with internal and client personnel
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
• Ability to travel 50% or more, required

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $115,000 - $170,000 NYC/Long Island/Westchester Range: $115,000 - $170,000 Maryland Range: $115,000 - $170,000